Cuckooland 点评

thank you so much for your feedback. We have all the communication about your order, including the new delivery address emails sent to our supplier(and Nathalie here remembers the call with you). We are chatting to our supplier this morning to find out how this could have happened, please accept our sincere apologies for getting this wrong. So glad you were at home to sign for the goods! Kind regards, Cuckooland

thank you for your valuable feedback. Both points are noted and we are looking at a fix for the message on the product page. And a big thank you as well for your feedback on our courier- its this kind of feedback that helps us in our selection of preferred couriers. Thank you so much! Kind regards, Cuckooland

we are so sorry to hear you're not happy with your product. Nathalie, our Head of Customer Service, will contact you today to discuss ways we can help. Kind regards, Cuckooland

thank you so much for your feedback. Joe, who you've been communicating with, is aware of the Hood fault and will send you a returns label today. Kind regards, Cuckooland