Great service from start to finish.
Quick turnaround of analyser, will definitely be back next year.
Georgia
Anton
4 months ago
Thank you for your feedback!
0
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RD
R S Davies
经 Feefo 确认
GBR
5 months ago
R S Davies 就 Anton 说了什么:
Too expensive
Fast turnaround, but far too expensive!!
Georgia
Anton
4 months ago
Good morning Ralph, thank you for your feedback. We can see you needed the 5th year service this time which is more expensive than the standard calibration as both sensors need to be replaced. The good news is that is only every 5 years, so for the next 4 years you will just need the standard calibration that you had in the previous 4 years. If you need anything further please feel free to contact us.
Team Anton
0
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GS
Gary Sacre
经 Feefo 确认
GBR
5 months ago
Gary Sacre 就 Anton 说了什么:
Quick turn around on recalibration of machine
Georgia
Anton
5 months ago
Thank you Gary for your feedback!
0
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受信赖的顾客
经 Feefo 确认
5 months ago
Service and repair concerns
Very expensive calibration charges also equipment turn around time is too long price you pay it’s not value for money, never provide evidence of service or parts replacement just verbally on the...
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Steve Couper
Anton
5 months ago
Good afternoon, thank you for your feedback. I can see that your unit was shipped back out to you the day after we received it, for the standard price with no additional charges. You should have also got a service report with it detailing the work that was done, but if you need anything further please let me know. Steve
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受信赖的顾客
经 Feefo 确认
5 months ago
Great 👍
Georgia
Anton
5 months ago
Thank you for the feedback!
0
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受信赖的顾客
经 Feefo 确认
6 months ago
Thank you
Posted out early day one
Thought it would be with Anton day 2
They work on it day 2, 3 and I get it back day 4
Phone on day 3 as I not received acceptance message for Telegan being sent...
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Georgia
Anton
5 months ago
Thank you for the feedback!
0
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CH
Christopher H
经 Feefo 确认
GBR
6 months ago
Christopher H 就 Anton 说了什么:
Poor turnaround
Calibration fine
But it took almost two weeks to get the device back
Steve Couper
Anton
5 months ago
Good afternoon, thank you for your feedback. Calibration & despatch was completed within 2 days as promised, but looking at the online tracking I can see that there was a delay in the couriers delivering it to you. Sorry for the inconvenience this has caused, please contact us next time your service is due & we will make alternative shipping arrangements to prevent this happening again. Thanks, Steve
Steve Couper
Anton
5 months ago
Good afternoon, thank you for your feedback. Calibration & despatch was completed within 2 days as promised, but looking at the online tracking I can see that there was a delay in the couriers delivering it to you. Sorry for the inconvenience this has caused, please contact us next time your service is due & we will make alternative shipping arrangements to prevent this happening again. Thanks, Steve
0
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TC
Trusted Customer
经 Feefo 确认
6 months ago
0
分享
TC
Trusted Customer
经 Feefo 确认
6 months ago
Steve Couper
Anton
5 months ago
Good afternoon, if you would like to contact me directly to advise any issues you had with the service please feel free to reach out & I will investigate. Thank you, Steve
