I didnt require it and didnt make a claim so I have no opinion on the matter.
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受信赖的顾客
经 Feefo 确认
7 years ago
Check the claims procedure
The service provided by Cover-More was fine setting up the insurance.The holiday was cancelled due to family/medical reasons.A claim was submitted and all I have received from the claims department...
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Customer Service Team
Cover-More Travel Insurance
7 years ago
Hi, thank you for your feedback. We have escalated this matter to our Claims Department. One of our claims officer will contact you witin 24-48 hours in relation to your claim.
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受信赖的顾客
经 Feefo 确认
7 years ago
Ask me if I ever make a claim.
Why are you asking for a rating? I have not made any claims on my policies so far. In my view, the performance of an insurance company can only be judged in light of the response to a claim.
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受信赖的顾客
经 Feefo 确认
7 years ago
Quick response to my claim.
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受信赖的顾客
经 Feefo 确认
7 years ago
Service was fine, didn't have to use so can't really offer anymore feedback, accept that is was easy to purchase,
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受信赖的顾客
经 Feefo 确认
7 years ago
Easy, fair and trusted
The process of buying, clarity of conditions and past trusted history
Have no criticisms and would re-purchase travel insurance from Cover- More
Due to hospitalisation, I had to cancel my trip and hence my travel insurance. The customer service person was sympathetic and efficient in cancelling my policy and speedily organising my refund.
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受信赖的顾客
经 Feefo 确认
7 years ago
Helpful & efficient
I needed to add one extra existing health item. The operator was helpful & efficient.