Cover-More Travel Insurance 点评

Cancelled insurance 3 days after buying it and 14 days before flight. Well within their policy schedule. Two months later still haven't received refund.

Can never get hood of anyone. Poor customer service.

Very quick and efficient staff on the phone.

one star is too much

Due to COVID-19 my holiday was cancelled. I contacted covermore about a refund for the insurance I took out but never heard back. Therefore I am very dissatisfied with the service I received.

I haven’t actually tested the cover as due to Covid my trip won’t happen. I have contacted them twice now regarding my options as the insurance is no longer required. I have yet to receive a...

Website was not easy to use- kept resetting, defaults to Dr, called up- service was horrible, waited 45 minutes and then was hung up on. Emailed, they did not get back to me for weeks. Will not use...

Excellent Service, very happy with Cover-More and everything they provided. Even when Covid-19 prevented out travel, we were able to cancel our policy and receive a percentage of our money back

Very slow to respond( over three weeks), by which it was too late. Given the crisis at the time it is understandable, but lucky it was not a serious problem.

The lack of service is worse than bad - If I could rate rate them on negative stars, the rating would be negative 5. The "service" has been the worst I have ever experienced in my life and I am 3...