You wouldn't cover my wife for anything concerning her lungs, although she had the cancer fully removed four years ago and is now 100% clean and with no after effects.
Customer Service Team
Cover-More Travel Insurance
6 years ago
Hi, as an insurer Cover-More will need to assess the risk to be able to determine whether we can provide cover or not. We acknowlegde that your wife may have completed a medical assessment to be added on yours/her policy however may have come back as not covered. If this is the case you're welcome to request for a Manual Review by our medical team by emailing assessments@covermore.com.au
10 years ago I went on an around the world trip while at Uni. The Uni had an STA branch so I organised it through STA. Covermore just happened to be their default add-on insurance provider so I went...
Difficulties of getting Insurance with pre existingmedical problems
I have had non hodgekins lymphoma and tho in remission for over 2 years had some trouble in getting travel insurance- particularly since I am in my eighties. Cover more provided insurance which gave...
Brochure contained all the necessary information for me to make an informed decision. Easy to provide information for CoverMore to assessment of not included pre-existing condition. Easy to pay by...
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受信赖的顾客
经 Feefo 确认
7 years ago
Mediocre as we lost 2 days accommodation yet had to pay the $250 excess so refund was around 50!!! Should be a sliding scale if claim is in the thousands yet i understand $250 excess but not small...
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Customer Service Team
Cover-More Travel Insurance
6 years ago
We're sorry to hear that you are dissatisfied with the outcome of your claim. If you believe we have overlooked an important information or fact regarding your claim you're always welcome to have it reviewed by our Customer Relations Department by emailing customerrelations@covermore.com.au However, please note that on the Product Disclosure Statement, the claim excess that is deducted from your claim is based on the excess you have chosen at the time you purchased your policy.
