Call centre person not very help-full with the situation, first person said going to call back but did not call, second person didn’t sound like they are willing to help or show the understanding of...
I organized travel insurance for myself and a friend. However she had forgotten that she already had a policy with CoverMore for that trip. I rang to cancel her half and at the same time I upgraded...
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受信赖的顾客
经 Feefo 确认
6 years ago
I was very happy easy to do forms and fast. Made no claims so was happy with the service I used
Missunderstood what our claim was for took an extra 2weeks to sort out the problem.
Customer Service Team
Cover-More Travel Insurance
6 years ago
We're so sorry to hear about this experience.
If you would like to us look into this matter for you further, please let us know your claim number and we will follow up on your behalf.
KM
Very easy yo receive an on line quote. Also I have used Cover-More before and had no issues.
0
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受信赖的顾客
经 Feefo 确认
6 years ago
Dissatisfied
It used to be easy to buy Cover-More insurance online. This time was a terrible experience and I'm not sure I would use them again. I chose a $100 excess but they keep arbitrarily changing it to...