Hi, We're sorry we have disappointed you. So we can assist you, can you please provide the nature of your enquiry.
CS
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受信赖的顾客
经 Feefo 确认
6 years ago
Very expensive insurance but don't appear to be covered for cancellation
Took out very expensive (over $500 for 4 week European trip) insurance prior to Coronavirus announcements. Whilst I haven't full investigated yet, it appears that whilst they will cover me for...
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受信赖的顾客
经 Feefo 确认
6 years ago
Cover coronavirus. It’s not my fault!!
Customer Service Team
Cover-More Travel Insurance
6 years ago
Hi,
There is no general exclusion for an outbreak of an epidemic,pandemic or or disease.
There is provision to claim under the Overseas Medical Expenses benefit if in the unfortunate event you contract the virus, for medical expenses incurred while you're on your Journey.
For Cancellation and Amendment benefit, this is where the exclusion applies.
I never had to use insurance do I can’t comment on how it went
I gave them 4 stars because is easy to do on line but I haven’t had to use insurance so that may have changed if that was the case but I would hope they would be honest because we all know what...
they were efficient to the point. They treated you as though they really cared for you and as equals. unlike some travel insurance companies who appear to regard themselves as omnipotent with some...
