Always professional and friendly. Easy to purchase. Easy to claim. Excelle...
Always professional and friendly. Easy to purchase. Easy to claim. Excellent customer service.
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受信赖的顾客
经 Feefo 确认
9 years ago
Claims processing
Not liking the claims process, they were very intrusive as to why my foster child was unable to travel as he was no longer in our care.
Liz
Cover-More Travel Insurance
9 years ago
Hi there, sorry to hear you didn't have a positive experience with us. As with a lot of insurance companies there can be times when we require detailed information to pay out a claim.
Please cover loss of purse and money in all situations.
I lost my money purse containing several euros and bank cards at the airport and your insurance did not cover my loss because for less than one minute they were out of my hands and in the security...
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Liz
Cover-More Travel Insurance
9 years ago
Hi, sorry to hear you didn't have a positive experience with Cover-More. We will pass this feedback onto the claims team for their review.
On 16 October Avis deducted $346.68 from my account for damage to a hired v...
On 16 October Avis deducted $346.68 from my account for damage to a hired vehicle and I submitted a claim for reimbursement. On 22 October Avis refunded me $341.55 and I rang Covermore and advised...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for providing this feedback. We will escalate this with the claims team and someone will be in touch with you soon.
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受信赖的顾客
经 Feefo 确认
9 years ago
Excellent
Had fairly serious accident in Europe and had very good support from Australia plus all the bills..hospital, two ambulance trips, my own bill paid..were all paid out promptly.
There were no problems with the purchase of Covermore Insurance & the price was competitive. I had a fall during my holiday & broke my glasses. Claiming was simple, all done online & it was settled...
Didn't think we really needed Travel Insurance, but it out for the better w...
Didn't think we really needed Travel Insurance, but it out for the better when it was necessary to see the Ship's Doctor (very expensive). Travel claim was processed quickly, no fuss. Our travel...
