Cover-More Travel Insurance 点评

Excellent Service We have used covermore Insurance for all of our overseas travel for the past at least 5 or 6 years

Three weeks to respond post the submission of a claim to then quote policy not answer our enquiry. Claim was due to the cancellation of a flight as it was under booked, not due to COVID-19.

terrible, still waiting for any kind of reply from 3 emails sent months ago. waited on hold well over an hour several times. Had two separate policies with covermore and they didn't cover anything....

I have emailed multiple times over the last 4wks and get told we will contact you in the next 2 working days. Still heard nothing.

I've always used covermore. On a recent cruise I didn't receive cover for a cancelled port where other people I know have on their travel insurance. I will be using other travel insurance providers...

Completely useless in the COVID-19 environment.. waste of money as we were not then covered . Trying to call the call centre was impossible. Emails customer service several times back in early March...

I used online chat and found the communication met all my requirements. My problem was resolved on the spot.

By returning our emails and refunding our cancelled policy money ,!

Purchased insurance on 12 February, sent enquiry on 29 March asking if the policy could be refunded or postponed. Never received a response from Covermore, and now travel date has been reached 3...

It was the most frustrating experience dealing with the company. Never will I have insurance with them again. I canceled my policy within 18 MINUTES of having it. Applied on line and after going...