I had to cancel my trip due to corona virus and despite many attempts to contact them have not had a reply -yet!!
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受信赖的顾客
经 Feefo 确认
6 years ago
Lack of Follow-Up!!
I sought this policy when I still thought I could travel. With COVID-19 this changed and I have since been seeking to enquire what I can now do with the policy since I have not travelled anywhere....
Since interstate travel has been banned and I had to cancel my first trip of the year, I have heard nothing from Cover-More which is quite frankly appalling.
I have been unable to get through in any satisfactory way. After being on hold for at least 1/2 hour, I spoke to someone who said he would transfer me to someone who could help me - back on hold...