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Cool Knobs and Pulls 点评 | https://www.feefo.com/reviews/cool-knobs-and-pulls 的客户服务点评 | Feefo

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受信赖的顾客

10 months ago

购买日期：31/08/2024

Customer Service is great!

I ordered 25 drawer pulls for my remodeled kitchen and 5 of them had some kind of an issue. I called the 800 number, was asked to send pictures with a description of the problem which I did, and 2...

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Brianna

Cool Knobs and Pulls

9 months ago

Thank you for your wonderful feedback! We’re so glad to hear that our customer service team was able to quickly resolve the issue with your drawer pulls and that the replacements were sent promptly. It’s great to know you had a positive experience, and we appreciate your kind words. We look forward to helping you with any future projects!

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受信赖的顾客

10 months ago

购买日期：17/08/2024

Great service and great quality of the pulls

the service is great because I order different pulls few times and I never had a problem

Brianna

Cool Knobs and Pulls

9 months ago

Thank you for your feedback! We’re delighted to hear that you've had consistently great experiences with both our service and the quality of the pulls. It’s wonderful to know that everything has gone smoothly with each of your orders. We truly appreciate your continued trust and look forward to serving you again in the future at www.coolknobsandpulls.com!

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Connie Starks

10 months ago

购买日期：31/08/2024

Connie Starks 就 Cool Knobs and Pulls 说了什么:

The item that I received was beautiful and of great quality. However, I was unable to use it due to some damage. Thank you for the prompt attention to my order and return fee.

Brianna

Cool Knobs and Pulls

9 months ago

Thank you for your feedback! We’re happy to hear that you found the item beautiful and of great quality, though we’re sorry to learn it was damaged. We appreciate your understanding and are glad that we could assist you promptly with the return process. If you need further assistance, please don’t hesitate to reach out—we’re here to help!

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受信赖的顾客

10 months ago

购买日期：24/06/2024

The BEST place to shop for reasonably priced knobs & pulls

Quick service -- nicely packaged -- always good service every time -- highly recommend these sellers!

Brianna

Cool Knobs and Pulls

9 months ago

Thank you so much for your glowing review! We’re thrilled to hear that you’ve consistently had great experiences with our service, packaging, and pricing. Your recommendation means the world to us, and we’re grateful for your continued trust. We, at www.coolknobsandpulls.com, look forward to assisting you with your future projects!

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Darrell Miller

Alta CA

10 months ago

购买日期：30/06/2024

Darrell Miller 就 Cool Knobs and Pulls 说了什么:

EASY click pay they show up

EASY click pay they show up , I had one handle that wwell lets just say a MFG defect i had to buy another one in no way reflects on seller CKP again was easy to find my order get a one needed...

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Brianna

Cool Knobs and Pulls

9 months ago

Thank you for your feedback! We're glad to hear that the ordering process was smooth and easy for you. We’re sorry to hear about the defect with one of the handles, but we appreciate your understanding that it was a manufacturer’s issue and not a reflection of our service. If you need further assistance in the future, feel free to reach out—we’re always happy to help!

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Vicki

Bradenton, FL

10 months ago

购买日期：24/08/2024

Vicki 就 Cool Knobs and Pulls 说了什么:

CKP sent the hardware right away. Did not like the UPS/USPS shipping hand off.

Brianna

Cool Knobs and Pulls

9 months ago

Thank you for your feedback! We’re happy to hear that the hardware was sent promptly by CKP. We understand your concern with the UPS/USPS handoff and appreciate you bringing it to our attention. We’ll continue to work on improving the shipping process to ensure a better experience in the future. If you have any other questions or concerns, please don’t hesitate to reach out!

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受信赖的顾客

10 months ago

购买日期：31/05/2024

Good deal

Fast friendly service at a good price

Brianna

Cool Knobs and Pulls

9 months ago

Thank you for your positive review! We're glad you had a great experience with your purchase. If you need anything else, feel free to reach out. Looking forward to serving you again at www.coolknobsandpulls.com!

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受信赖的顾客

10 months ago

购买日期：28/08/2024

I ordered wall plates on the website and they shipped out quickly.

Brianna

Cool Knobs and Pulls

9 months ago

Thank you for your feedback! We’re glad to hear that your wall plates shipped out quickly and that the ordering process went smoothly. If there’s anything we can do to make your experience a five-star one in the future, please don’t hesitate to let us know. We’re always here to help and appreciate your business!

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Gregory Hay

Greensburg PA

10 months ago

购买日期：13/05/2024

Gregory Hay 就 Cool Knobs and Pulls 说了什么:

Mission Style was perfect for what I wante

excellent quality and design for what they offer

Brianna

Cool Knobs and Pulls

9 months ago

Thank you for your feedback! We’re thrilled to hear that the Mission Style was exactly what you were looking for, and that you’re pleased with the quality and design. Your satisfaction means a lot to us, and we look forward to assisting you with future projects!

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Cheryl Boyajian

Hudson NM

10 months ago

购买日期：26/06/2024

Cheryl Boyajian 就 Cool Knobs and Pulls 说了什么:

Fabulous, my second purchase for my new home. Extremely sharp looking and I get lots of compliments Fast delivery

Brianna

Cool Knobs and Pulls

9 months ago

Thank you for your feedback and for being a repeat customer! We’re glad to hear that you’re enjoying your purchase and receiving compliments on the stylish look. It’s also great to know that the delivery was fast. If there’s anything we can do to turn your experience into a five-star one, please let us know. We appreciate your continued trust in us at www.coolknobsandpulls.com!

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关于Cool Knobs and Pulls

CoolKnobsAndPulls.com first opened for business online in August of 2003. To survive and remain relevant for over a decade in the online hardware business is no small feat. In the cluttered field of internet hardware sales, we stand out as a true hardware company. Our house brand - CKP (Cool Knobs and Pulls) is designed, developed, and manufactured directly by us. That is why we can bring you great value for these products. Most of these items are unique to our company and are only available on our website.

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8008116302

850 Hollie Drive, Martinsville, Virginia, 24112, United States