When we managed to speak to our lawyer she was lovely but it was virtually impossible to do that and the communication channels were poor.
At one point I actually thought something had happened to...
阅读全部
Zoe
Connells Home Conveyancing
6 days ago
Thank you for your feedback. We're glad to hear you found your lawyer helpful when you connected, but we’re sorry to learn about the communication issues and portal difficulties you experienced. We take this seriously and will review your comments to help improve our processes and client experience moving forward.
Lloyd was the exact opposite of many negative solicitor stereotypes. He responded promptly to all communications, was helpful, and dealt with any queries expertly. Would highly recommend.
Mrs Pauline Gill 就 Connells Home Conveyancing 说了什么:
Bad service
Really bad service, no communication and never updated me and left me for 6 months without communicating. Terrible service.
I would not recommend Connells at Amesbury at all the manager …. Very...
阅读全部
Zoe
Connells Home Conveyancing
6 days ago
Thank you for your feedback. We're very sorry to hear about your experience and take your concerns seriously. We will pass this feedback over to relevant teams so they can investigate this properly and work to address the issues you've raised.
Jess was just great kept me fully updated and thanks for all her help, i am now writing this review in my new home and just wanted to thank jess for all your help
Joseph Whitmore from Connells gave us fantastic service. Every time I would worry or panic joseph would give such good advise and support to get us through. Buying a house with the help of Connells...
