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Condor Ferries 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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受信赖的顾客

经 Feefo 确认

1 year ago

Great service but the onboard food was of poor quality and overpriced.

Carol

Condor Ferries

1 year ago

Thanks so much for your feedback! We're glad you enjoyed the service. We're sorry to hear the onboard food didn’t meet your expectations — we’re always looking to improve and will be sure to pass this along to the team. Kind regards Carol Customer Relations

Tim Edwards

经 Feefo 确认

Norwich

1 year ago

Tim Edwards 就 Condor Ferries 说了什么:

Very good experience except that I wasn’t parked near a lift despite having symbol in windscreen for accessible parking. We were parked outside. No ideal walking across the deck with a Visually...

Carol

Condor Ferries

1 year ago

Thank you for your feedback and kind words about your overall experience. We're very sorry to hear about the parking situation — we understand how challenging that must have been. We always aim to park passengers requiring lift access as close as possible; however, due to the volume of traffic at times, this isn’t always achievable. Your comments have been noted and will be shared with the team as we continue to improve our service for all our passengers. Kind regards Carol Customer Relations

Michaël Gulya

经 Feefo 确认

Saint malo

1 year ago

Michaël Gulya 就 Condor Ferries 说了什么:

Perfect

受信赖的顾客

经 Feefo 确认

1 year ago

Excellent experience

Check in was very good and quick. The service on board was good and disembarkment too. We even arrived early at Poole.

Simon Gentle

经 Feefo 确认

Chesterfield

1 year ago

Simon Gentle 就 Condor Ferries 说了什么:

Fantastic service

The ferry was extremely clean, and the staff were polite and extremely helpful. Food and drink were reasonably priced and the facilities well stocked.

受信赖的顾客

经 Feefo 确认

1 year ago

Sailing with Condor

Very good

Sally Hennessy

经 Feefo 确认

Somerset

1 year ago

Sally Hennessy 就 Condor Ferries 说了什么:

Smooth trip

It was a bit confusing when we went to catch the ferry from Poole as we hadn’t realised we needed to go to the Brittany Ferries area. Once that was resolved the trip was very smooth.

受信赖的顾客

经 Feefo 确认

1 year ago

What was better than the old Condor? Left on time, even early on one trip. Seating arrangements are better. Access from the car deck to the lounges is much better, safer and quicker. The staff seem...

Lewis

经 Feefo 确认

Durham

1 year ago

Lewis 就 Condor Ferries 说了什么:

All round great service

I had not used a ferry in many years, so a little nervous, as I was travelling from Durham to Guernsey. However, the booking was a straightforward process, plus on-site parking was excellent and well...

Rebecca Lawrence

经 Feefo 确认

Higham Ferrers

1 year ago

Rebecca Lawrence 就 Condor Ferries 说了什么:

Comfortable and relaxing

The 3 hour journey was comfortable and relaxing, everything we needed available, lots of seating, and a good choice of food and drink. The staff were all efficient and welcoming, the whole process...

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