very comfortable. but unfortunately, will be unable to travel with Condor going forward as they have not been chosen as the ferry company to operate from Jersey
Carol
Condor Ferries
1 year ago
Thank you so much for your kind words and support. We’re truly sorry to hear that you won’t be able to travel with us going forward — it means a lot to know you’ve enjoyed your journeys with us. Wishing you all the best on your future travels, and we hope our paths cross again someday.
Kind regards
Carol
Customer Relations
0
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受信赖的顾客
经 Feefo 确认
1 year ago
Satisfied
Service from the staff was very good and facilities were fine . The ferry left and arrived on time . Happy with the overall process
Carol
Condor Ferries
1 year ago
Thank you for your lovely feedback! We're so pleased to hear you were happy with the service, facilities, and punctuality. It's great to know the overall experience met your expectations. We hope to welcome you onboard again soon!
Kind regards
Carol
Customer Relations
0
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PB
Paula Brannigan
经 Feefo 确认
Chichester
1 year ago
Paula Brannigan 就 Condor Ferries 说了什么:
Trip from Portsmouth to Guernsey
Totally positive experience on board Condor Clipper Portsmouth to Guernsey . Excellent facilities , very clean and comfortable. All staff members I encountered were very polite and courteous. ...
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Carol
Condor Ferries
1 year ago
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience on both legs of your journey with us. From the clean and comfortable facilities to the friendly crew and great food — we’re so glad everything met your expectations. We look forward to welcoming you back onboard soon!
Kind regards
Carol
Customer Relations
0
分享
PM
Paul Murphy
经 Feefo 确认
Rowlands Castle
1 year ago
Paul Murphy 就 Condor Ferries 说了什么:
Not Shipshape
Where to begin, why are so many travel companies so bad at communicating! First, when checking our bank account we noticed a payment from Condor Ferries, on inquiring as to what this was for, we were...
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Carol
Condor Ferries
1 year ago
Thank you for taking the time to share such detailed feedback. We’re really sorry to hear about the communication issues and delays you experienced — this isn’t the standard we aim for. We appreciate you highlighting where things fell short, and we’ll be sure to share your comments with the relevant teams so we can improve. That said, we’re truly glad to hear our staff made a positive impression throughout your journey. Your insights are invaluable, and we hope to have the opportunity to provide you with a smoother experience in the future.
Kind regards
Carol
Customer Relations
0
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受信赖的顾客
经 Feefo 确认
1 year ago
Good
Carol
Condor Ferries
1 year ago
Thank you! We're glad to hear it. If there’s anything else you’d like to share or ask, feel free to let us know — we’re always happy to help!
Kind regards
Carol
Customer Relations
0
分享
ED
Emmanuelle Dugravot
经 Feefo 确认
Villepot france
1 year ago
Emmanuelle Dugravot 就 Condor Ferries 说了什么:
All was perfect
0
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受信赖的顾客
经 Feefo 确认
1 year ago
EXCELLENT, EARLY BOTH WAYS
VERY COMFORTABLE IN THE HORIZON LOUNGE
0
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受信赖的顾客
经 Feefo 确认
1 year ago
Day trip from Jersey
I was reluctant to take my day trip with friends from Jersey to St. Malo recently, as previously I had got very nauseated when travelling on water. Even just a 35 minute crossing to the Isle of...
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Carol
Condor Ferries
1 year ago
Thank you so much for sharing your experience! We’re really glad to hear you were able to enjoy your day trip without any seasickness — and even treat yourself to a croissant and coffee on board! It’s wonderful that the journey was smooth and the team helped make it a positive one for you. We hope you’ll feel confident joining us again for another adventure soon!
Kind regards
Carol
Customer Relations
0
分享
AE
Abdelkader Elmaadi
经 Feefo 确认
London
1 year ago
Abdelkader Elmaadi 就 Condor Ferries 说了什么:
Why Portsmouth ferry not cancelled
Ferry cancelled
My plan has been ruined
You have to pay compensation
Carol
Condor Ferries
1 year ago
We’re really sorry to hear about the cancellation and understand how frustrating this must be. We always aim to provide a reliable service, and unfortunately, sometimes unforeseen circumstances affect our schedules. Please reach out to our customer service team so they can assist with any compensation or alternative arrangements. We truly appreciate your patience, and we hope to resolve this for you as quickly as possible.
Kind regards
Carol
Customer Relations
0
分享
受信赖的顾客
经 Feefo 确认
1 year ago
A comfortable trip
Well run
Carol
Condor Ferries
1 year ago
Thank you for your feedback! We're so glad to hear you had a comfortable and well-run trip. We look forward to welcoming you onboard again soon!
Kind regards
Carol
Customer Relations
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.