Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Collette UK 点评 | https://www.feefo.com/reviews/collette-uk 的客户服务点评 | Feefo

显示全部360条点评

Andrew Nelson

High Wycombe

5 years ago

购买日期：14/02/2020

Andrew Nelson 就 Collette UK 说了什么:

Very good service start to finish. When we had a problem with our hotel, Collette stepped in straight away and moved us to new hotel. The mark of a good company is how promptly they react.

Collette Customer Services

Collette UK

5 years ago

Thanks for the great review! We're glad you had a great time. We'd appreciate if you could share your experience on our Facebook page as well: https://www.facebook.com/pg/GoCollette/reviews/ Feel free to share your photos and videos with your review. Our fans and guests would love to see your travel moments as well. We appreciate you and look forward to traveling with you again soon.

产品评价

Doreen Elwell

5 years ago

购买日期：26/01/2020

Doreen Elwell 就 Collette UK 说了什么:

Exceptional and well researched by you

Beyond our expectations. An amazing tour guide

产品评价

Stephen Eleell

Romford, Essex, England

5 years ago

购买日期：26/01/2020

Stephen Eleell 就 Collette UK 说了什么:

Our tour guide Kathleen Fils was the epitome of professional.

I would recommend Collette Tours and I would use them again. Our tour guide’s attention to detail and her personal care for her group was outstanding.

产品评价

受信赖的顾客

5 years ago

购买日期：14/11/2019

Fabulous four country holiday, inc Patagonia

The tour was well organised and safe. During the troubles in Chilie, they moved us to safe area and compensated for lack of walking tour (we had bus tour) with lovely meal. The tour guide was great,...

阅读全部

产品评价

Valerie Smith

5 years ago

购买日期：09/11/2019

Valerie Smith 就 Collette UK 说了什么:

Excellent Tour well planned .

Excellent well planned tour . We have used Collette three times before therefore we expected nothing less

产品评价

Pau Hawkins

Bradford Uk

5 years ago

购买日期：04/11/2019

Pau Hawkins 就 Collette UK 说了什么:

Reliable helpful and trusted staff from day of enqueries to booking. Nothing is too much. Although not easy to get through via telephone, staff had always return calls and answered any worries or...

阅读全部

产品评价

受信赖的顾客

5 years ago

购买日期：27/10/2019

Fantastic tour

The tour manager Diann was excellent and the fortnight tour was a delight and the many transfers and flights went without a hitch. Would thoroughly recommend.

产品评价

Stephen Mayor

5 years ago

购买日期：27/10/2019

Stephen Mayor 就 Collette UK 说了什么:

Trip of a lifetime

An all round fantastic package which far exceeded our expectations.

产品评价

受信赖的顾客

5 years ago

购买日期：17/10/2019

A comprehensive, busy, exciting, amazing, exceptional tour.Loved it.

This tour was an unforgetable adventure from day 1. Ricardo, our tour guide was enthusiastic, organised, informative, friendly and fun-all in the right measure. We had a change to our tour, due to...

阅读全部

产品评价

受信赖的顾客

5 years ago

购买日期：10/10/2019

Overall the trip was very well organised with excellent and knowledgeable tour guides.We also felt safe due to the high level of security provided. The hotels were of high standard with an excellent...

阅读全部

产品评价

没有收到评价邀请？

关于Collette UK

With Collette, the World is Within Your Reach True adventures go beyond incredible destinations or inclusive packages. Collette delivers a sense of possibility across all seven continents. Since 1918, we have been sharing our love of travel. Today our worldwide travel collection features comprehensive land tours, river cruises, rail journeys, small group tours, family trips, garden holidays and more. With Collette, wake each morning on tour with a new experience in front of you, and when your head hits the pillow, you will know it has been an amazing day. Best of all - we seamlessly handle the details. All you have to do is enjoy the adventure.

阅读全部

800.468.5955

162 Middle Street, Providence County, Rhode Island, 02862, United States

为什么 Feefo 的评价是值得信赖的？

Collette UK 点评

Mysteries of India on 02/14/2020该产^品的更^多点^评 (7)浏览产品网站Well organised, mostly good hotels and good transfers. Tour was well paced with sufficient free time built in.

Exploring Australia on 01/26/2020该产^品的更^多点^评 (11)浏览产品网站The tour was just special! My most memorable places. Cairns, the Barrier Reef, Barossa Valley, Melbourne. Everywhere really.

Exploring Australia on 01/26/2020该产^品的更^多点^评 (11)浏览产品网站Professionalism and genuine care for people in the group

The Complete South America on 11/14/2019该产^品的更^多点^评 (8)浏览产品网站The tour included four countries in only three weeks so packed, and felt had value for money. Peru, Chilie, Argentina and Brazil all fantastic. Interesting to see differences between them. Apart...阅读全部

Cultural Treasures of Japan on 11/09/2019该产^品的更^多点^评 (8)浏览产品网站Bullet train and many other things through out am amazing country.

Exploring New Zealand on 11/04/2019该产^品的更^多点^评 (10)浏览产品网站Rotorua and Maori Culture and Milford sound. Too short a time in Auckland as arrived at approx 13.30hrs. Beautiful weather but too tired to explore after welcome dinner. Had to leave the next...阅读全部

Exploring Australia on 10/27/2019该产^品的更^多点^评 (11)浏览产品网站There were so many but coming close to the Koalas stands out and seeing the Sydney Opera House and Bridge is such an iconic sight.

Exploring Australia on 10/27/2019该产^品的更^多点^评 (11)浏览产品网站The tour again and again gave us experiences which were well led and at no extra cost.

The Complete South America on 10/17/2019该产^品的更^多点^评 (8)浏览产品网站As above.

Treasures of Egypt on 10/10/2019该产^品的更^多点^评 (2)浏览产品网站For the reasons stated above. We saw some memorable sights in both Egypt and Jordan. The boat on the Nile cruise was a disappointment as mentioned above.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？