Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Coals2U 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

受信赖的顾客

经 Feefo 确认

3 years ago

good qualty product, timely delivery and excellent communication

产品评价

购买日期：25/09/2022

0

受信赖的顾客

经 Feefo 确认

3 years ago

Inconvenient having to wait around a second time.

Incomplete order notified at the time and remainder delivered days later.

产品评价

购买日期：09/09/2022

0

MP

Michael Parker

经 Feefo 确认

3 years ago

Michael Parker 就 Coals2U 说了什么:

Only 1 thing that could've been better, was that we weren't informed of when it was being delivered. Everything else was great as always.

产品评价

购买日期：27/09/2022

0

SB

Sara Brightman

经 Feefo 确认

3 years ago

Sara Brightman 就 Coals2U 说了什么:

Will use again

Good price, kept up to date with order and delivery details. Put exactly where I asked them put, what's not to like.

产品评价

购买日期：27/09/2022

0

受信赖的顾客

经 Feefo 确认

3 years ago

Don't expect it in a hurry

It's been almost a month and I've still not received my order 🤨

servicedeliveryteam@cplindustries.co.uk

Coals2U

3 years ago

Good afternoon, I can see you received your delivery yesterday; I apologize about the lead time. Thanks, Homefire

购买日期：27/09/2022

0

JS

John Samuel

经 Feefo 确认

Droitwich

3 years ago

John Samuel 就 Coals2U 说了什么:

Won’t use again

Not much. Had to request my money back as they couldn’t deliver. Waited 9 days and they still couldn’t give me delivery date

servicedeliveryteam@cplindustries.co.uk

Coals2U

3 years ago

Good afternoon, I apologize about the wait for delivery. I can see the order has been cancelled. Thanks, Homefire

产品评价

购买日期：27/09/2022

0

受信赖的顾客

经 Feefo 确认

3 years ago

Excellent service from ordering to delivery

产品评价

购买日期：26/09/2022

0

受信赖的顾客

经 Feefo 确认

3 years ago

Could Do Better...

Delivery was left outside our gate despite my message on the delivery note saying gate is not locked please leave inside on gravel. My wife and I had to bring them in between us one by one and I'm 74...

servicedeliveryteam@cplindustries.co.uk

Coals2U

3 years ago

Good afternoon, I do apologize about the inconvenience caused. In future if the driver doesn't place the fuel where your instructions state, please let us know and we can send a driver back out. Thanks, Homefire

产品评价

购买日期：26/09/2022

0

SP

Spellane

经 Feefo 确认

Shropshire

3 years ago

Spellane 就 Coals2U 说了什么:

Door step delivery of all you may need to keep warm, the old-fashioned way!

Overall, a great service, though delivery times was an issue, took 7 weeks to get delivery which was then unannounced, fortunately I was home

产品评价

购买日期：16/09/2022

0

受信赖的顾客

经 Feefo 确认

3 years ago

It's coal delivered...

Ok..delivery slow for 6x bags of coal

产品评价

购买日期：26/09/2022

0

Coals2U 点评

Homefire Kiln Dried Hardwood Logs - Large Handy Bag该产^品的更^多点^评 (329)浏览产品网站excellent good quality logs

Ecoal Smokeless Coal该产^品的更^多点^评 (880)浏览产品网站proper coal heats my back boiler better but smokeless is important.

Homefire Kiln Dried Hardwood Logs - Large Handy Bag该产^品的更^多点^评 (329)浏览产品网站This will see us through the winter. Good value for money.

Homefire Fire Starter Multi-pack该产^品的更^多点^评 (18)浏览产品网站Good value for money.....

Brazier Smokeless Coal该产^品的更^多点^评 (518)浏览产品网站All dry bags when delivered, no splits in bags, good price.

Brazier Smokeless Coal该产^品的更^多点^评 (518)浏览产品网站Didn’t get product so can’t make any comments

Homefire Smokeless Coal该产^品的更^多点^评 (1,058)浏览产品网站Brilliant product does exactly what product info says

Brazier Smokeless Coal该产^品的更^多点^评 (518)浏览产品网站Purchased Brazier as it was cheaper than Stoveheat, my usual fuel, which has shot up in price even more like everything has. Despite this, it comes in nice large ovals, burns very well, you can bank...阅读更多

Homefire Kiln Dried Hardwood Logs - Large Handy Bag该产^品的更^多点^评 (329)浏览产品网站Considering the price of everything, this is decent wood at a reasonable price. Well packed and easy to move / store

Homefire Smokeless Coal该产^品的更^多点^评 (1,058)浏览产品网站Not actually coal, but burns relatively well, not as 'dramatic' as unprocessed (real) coal, but burns well and lasts well too

Homefire Supapak Kindling该产^品的更^多点^评 (227)浏览产品网站It's dry and it works. Not much else to say.

Homefire Fibre-Lighters Natural Firelighters该产^品的更^多点^评 (27)浏览产品网站Super easy to use, you actually only need a small amount to light a fire, already scored to break into useable pieces. Great idea

Phurnacite Smokeless Coal该产^品的更^多点^评 (57)浏览产品网站Heat output fair, not exceptional.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？