The ordering process was simple and the delivery was quick. The delivery arrived at the very end of the slot that was allocated, the driver had to call several times as couldn't find the house...
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Catherine
Clever Clicker
9 years ago
Thank you for your feedback on the delivery service. There are instances were the drivers sat nav's may not take them directly to the house, which is why we ask for a contact number so that the drivers can call to locate the correct property, if an issue should occur. We apologise if the drivers calling for directions caused any inconvenience.
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Catherine
Clever Clicker
9 years ago
We appreciate your feedback on the Steens For Kids Midsleeper Slide in Solid Plain White, but extra construction work should not have been required. If there were any issues with assembly, we would have welcomed your phone call or email and we could have looked into any issues for you. We are sorry if this caused any disappointment or inconvenience.
Very happy with bunk bed purchase. Would recommend this company. Ability to arrange my delivery date made things easy and then getting a specific timeslot meant I didn't have to wait in all day.
Catherine
Clever Clicker
9 years ago
Thank you for your feedback on our service. Your comments are much appreciated.
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Catherine
Clever Clicker
9 years ago
Thank you for your feedback on the Steens For Kids Bunk Bed in Solid Plain White.
I love the wardrobe.. Wasn't as happy with clever clicker tho as they charge extra for large items because it supposedly warrants a 2 man delivery.. Well I only had one delivery man which meant I...
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Catherine
Clever Clicker
9 years ago
Thank you for your feedback. However, we must advise that we do not charge extra for large items. We offer standard Free Delivery to the UK mainland, whatever the product size or weight. If you wish to get in contact with us via email, and explain this comment, this would be much appreciated, so that we can look into this issue for you.
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Catherine
Clever Clicker
9 years ago
Thank you for your feedback on the Steens Richmond Pine 2 Door 2 Drawer Wardrobe .
My order came exactly when promised and the product was cheaper than with other suppliers. Very satisfied.
Catherine
Clever Clicker
9 years ago
Thank you for your feedback.
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Catherine
Clever Clicker
9 years ago
Thank you for your feedback on the Steens Richmond Pine 2 + 3 + 4 Drawer Chest. We have the dimensions of the product in the description to state the width of the unit, but we will pass your comment to the supplier, Steens.
Excellent, really positive experience. Company did every thing they said they would, when they said they would. I was kept informed along the way, phoned by delivery team to book convenient delivery...
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Catherine
Clever Clicker
9 years ago
Thank you for your feedback on our service.
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Catherine
Clever Clicker
9 years ago
Thank you for your feedback on the Steens For Kids High Sleeper Bed in Solid Plain White. We are happy to hear that your daughter is pleased with her new bed.
Fast despatch and delivery. Received a text message letting me know the item was coming on the day :)
Catherine
Clever Clicker
9 years ago
Thank you for your feedback.
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Catherine
Clever Clicker
9 years ago
Thank you for your feedback on the Steens Richmond White MDF 2+4 Drawer Chest. Yes, we can advise that the back of this chest of drawers is plywood/ particleboard material. Handles for the drawers are included as standard in the box, but should you wish to change the handles to suit your own décor and taste, then this should be suitable.
The bed was much cheaper than elsewhere. It arrived quickly and in perfect condition. However, the delivery driver was very rude when he called asking for directions. It is a new estate and not yet...
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Catherine
Clever Clicker
9 years ago
Thank you for your feedback on the service. We are sorry to hear your comments about the delivery driver, and please be assured that we will pass these comments to the transport company, so that they can look into the issue with the person involved.
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Catherine
Clever Clicker
9 years ago
Thank you for your feedback on the Steens For Kids Memphis UK Midsleeper in White MDF.
