The staff - in particular Sophie - were friendly, helpful and knowledgeable
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NE
Neil
经 Feefo 确认
AUS
5 months ago
Neil 就 CHU Underwriting Agencies 说了什么:
Great value policy and straightforward process to take out insurance cover
I found the service simple efficient and straight forward the operator answered any questions I had and I was able to achieve what I wanted
0
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受信赖的顾客
经 Feefo 确认
5 months ago
0
分享
AN
Antoinette
经 Feefo 确认
5 months ago
Antoinette 就 CHU Underwriting Agencies 说了什么:
Admin cost too high
Service was good.
Only problem was your admin fee was about 37% of the total premium cost. I think that it a bit too rich. I know your a business and need to make money but I think it's too rich.
Rachelle
CHU Underwriting Agencies
5 months ago
Hi Antoinette,
Thank you for your feedback - we’re glad to hear the service was good.
We’d like to look into the concerns you’ve raised regarding the administration fee to ensure everything has been applied correctly and explained clearly. Could you please provide your policy number or strata plan number so we can review the details of your policy and come back to you with more information?
We appreciate you taking the time to share your concerns and look forward to assisting further.
Rachelle
0
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受信赖的顾客
经 Feefo 确认
5 months ago
I had to change insurers as my previous provider was no longer offering this cover. Cash was very helpful and explained the policy clearly.
0
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受信赖的顾客
经 Feefo 确认
5 months ago
0
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受信赖的顾客
经 Feefo 确认
5 months ago
Simple as!
Easy transaction, great policy coverage (strata) and pricing.
0
分享
AB
Abraham
经 Feefo 确认
AUS
5 months ago
Abraham 就 CHU Underwriting Agencies 说了什么:
Found them through my strata and lived up to their reputation
