I didn’t receive my watch & the customer service is very poor. After numerous emails. They have informed me that this will take another 30 days to investigate to which I think is appalling. I should...
阅读更多
Inez Croll
Chris Elli
5 years ago
Hello, I understand you are dealing with one of our customer service team with regards to this and hopefully a resolution is reached shortly.
Hello,We ship 1000s of watches each week and try our best to ensure every order is on time, unfortunately transit issues do occasionally occur. We apologise for any inconvenience caused to you by the missing shipment. I understand someone from the Customer Service team has been dealing with your situation and has clearly communicated that a refund was being processed for you due to unavailable stock for a replacement shipment. We hope you are happy with the resolution that was reached.
I bought this watch as a gift for a friend who loves the design of most guess watches. I originally found this watch on Macy’s website, went to purchase and it was not in stock. I checked Guess.com...
阅读更多
产品评价
购买日期：19/02/2021
0
分享
DW
Donna Wishart
经 Feefo 确认
5 years ago
Donna Wishart 就 Chris Elli 说了什么:
Very fast service, excellent products, very easy to deal with. I shall definitely order from them again.
产品评价
购买日期：16/02/2021
0
分享
IK
Ivaylo Kostov
经 Feefo 确认
Pernik
5 years ago
Ivaylo Kostov 就 Chris Elli 说了什么:
Excellent service, fast delivery, everything was fine, thank you.
they were nice, but the receipt/item specification could be more detailed. quite vague.
产品评价
Inez Croll
Chris Elli
5 years ago
We are sincerely sorry that this has happened. Please be assured it is highly unusual and we apologise it happened to you. We ship 1000s of watches each week and try our best to ensure every order is 100% correct and on time. We apologise for any inconvenience caused to you by the incorrect delivery. We hope you will forgive us for this unusual oversight.
购买日期：20/01/2021
0
分享
受信赖的顾客
经 Feefo 确认
5 years ago
Very prompt service, good communication and happy with my purchase.
