I was surprised & disappointed that I had to email you re: an exchange. I had to wait for a return label to be emailed to me.
I use Boden a lot & with every order a return label is sent with the...
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Chelsea Peers
Chelsea Peers
6 years ago
Hi There, so sorry for the inconvenience here. As a company we are striving to save the environment in every way possible. Therefore we decided to cut down on the amount of paper that was going out with each order. We have also taken big steps into researching recyclable fabrics for all our PJs. We hope this is understandable. :)
I wouldn’t normally comment on these types of things but the order was received so quickly and the quality of goods was excellent. Very satisfied and would definitely shop here again
