Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Charles Trent 点评

https://www.trents.co.uk

卓越

Charles Trent is one of the UK's largest vehicle recycling companies with over 96 years of industry leading experience.

服务

4.8

178

202

过去一年内的条评价

显示全部2,895条点评

受信赖的顾客

经 Feefo 确认

2 years ago

Very happy to have vehicle removed and paid prompty

The collection driver had difficulty loading the vehicle, I was not there but I think a neighbour who is a jobs worth made him move his truck which did not help. Unfortunately he signed the V5C book...

Kevin

经 Feefo 确认

2 years ago

Peter

经 Feefo 确认

Bournemouth

2 years ago

Peter 就 Charles Trent 说了什么:

Swift and professional

A swift and professional service. Courteous and helpful.

受信赖的顾客

经 Feefo 确认

2 years ago

Good service

I didn’t think with the size of vehicle the driver turned up with (large car transporter) he would be able to load my vehicle (non runner) but managed with very little problem . The driver was both...

Allison

经 Feefo 确认

Poooe

2 years ago

Allison 就 Charles Trent 说了什么:

I delivered !

Gerald

经 Feefo 确认

2 years ago

Gerald 就 Charles Trent 说了什么:

Prompt and efficient

Julie

经 Feefo 确认

2 years ago

Julie 就 Charles Trent 说了什么:

Very good but they did not tel us what time they were picking the car up?

受信赖的顾客

经 Feefo 确认

2 years ago

Collection was fast and easy. Effective communication and fair price..Would definitely use them again.

Gordon

经 Feefo 确认

2 years ago

Gordon 就 Charles Trent 说了什么:

Can't believe a company as established as Trent can't give u a more of a window time for collecting your car.7am till 5pm is all they would say.When I asked does the driver not have a delivery...

Customer Service

Charles Trent

2 years ago

Hi Gordon, Thanks for your feedback on this, and I apologise that we weren’t able to give you a more precise predicted collection time. Generally, our drivers will have around 7 cars to collect in a day, and due to the nature of their work, they can come up against any number of challenges and potential delays on their route. For this reason, to avoid disappointment, we do not give a smaller window of collection from the office, and the best way to inform you of your collection time comes directly from the driver when they are roughly an hour away from the collection point. I can appreciate this is not ideal, but I do hope you understand the reasoning for the collection window coming from the driver. Charles Trent's

受信赖的顾客

经 Feefo 确认

2 years ago