Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Charles Trent评论

显示全部2,918条点评

Trusted Customer

经 Feefo 确认

10 years ago

Trusted Customer 就 Charles Trent 说了什么:

Brilliant service, couldn't fault them

Website easy to use, communication was great throughout process - emails and promised phone call received (half hour before pick up) . Recovery driver courteous and helpful. Payment received on time...

Trusted Customer

经 Feefo 确认

10 years ago

Trusted Customer 就 Charles Trent 说了什么:

very good - although it is extremely difficult to get hold of them - facebo...

very good - although it is extremely difficult to get hold of them - facebook came to the rescue in the end, so no dramas

Trusted Customer

经 Feefo 确认

Rugby

10 years ago

Trusted Customer 就 Charles Trent 说了什么:

Very happy customer

Top service excellent staff . Good price quoted and paid

Customer Service

Charles Trent

10 years ago

Thanks Richard for taking the time to provide a review of the scrap car service we offer here at Charles Trent. We are glad our service was top drawer and thanks again for choosing us! Have a brilliant weekend!

受信赖的顾客

经 Feefo 确认

10 years ago

Good service, poor price paid.

OK. Punctual but poor price paid which didn't cover the petrol in the tank.

受信赖的顾客

经 Feefo 确认

10 years ago

Quick and reliable

Thry gave me an appointment for the day after the following. Pick up was quick and easy. They replied to my emails in a timely manner

Customer Service

Charles Trent

10 years ago

Thanks for your feedback of the scrap car service we offer. Our service is designed to be fast and stress-free so we're glad we met your expectations in getting your vehicle collected.

Trusted Customer

经 Feefo 确认

Christchurch

10 years ago

Trusted Customer 就 Charles Trent 说了什么:

Excellent service by Charles Trent

Good easy service

Customer Service

Charles Trent

10 years ago

Thanks for your review of our scrap car service Steve. We are glad that we delivered exactly what we promised!

Trusted Customer

经 Feefo 确认

Bournemouth

10 years ago

Trusted Customer 就 Charles Trent 说了什么:

Will use again

Fast, efficient and friendly

Customer Service

Charles Trent

10 years ago

Thanks Mark for taking the time to provide a review of the Charles Trent scrap car collection service. Have a brilliant weekend!

受信赖的顾客

经 Feefo 确认

10 years ago

...............good service............... ..............thanks so much.......

...............good service............... ..............thanks so much...........

Trusted Customer

经 Feefo 确认

Rugby

10 years ago

Trusted Customer 就 Charles Trent 说了什么:

Usually very good for parts.

Had some parts I needed but could not supply all.Did not offer to check at Poole branch as I would have been happy to pay a postage had they done this. Could be something worth trying ?

Customer Service

Charles Trent

10 years ago

Hi Leslie, thank you for taking the time to provide this review. Our team endeavour to check inventories across both sites to try and successfully meet each and every part request we receive. We will take your feedback on board to further improve the service we offer.

Trusted Customer

经 Feefo 确认

10 years ago

Trusted Customer 就 Charles Trent 说了什么:

Easy to use online services including a price for the car. Simple collectio...

Easy to use online services including a price for the car. Simple collection and organisation.

Customer Service

Charles Trent

10 years ago

Thanks Briony for your lovely review of our scrap car collection service. We are glad the service delivered as promised.

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Charles Trent 点评

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？