Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Charles Trent 点评

https://www.trents.co.uk

卓越

Charles Trent is one of the UK's largest vehicle recycling companies with over 96 years of industry leading experience.

服务

4.8

/5

5

4

3

2

1

178

17

5

1

202

过去一年内的条评价

显示全部2,895条点评

TC

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Quick and easy service

Great service and helpful staff

0

TC

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

first class

0

TC

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Easy

Simple process prompt and kept well informed👍

0

TC

Trusted Customer

经 Feefo 确认

RUGBY

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Fantastic service

From start to finish excelent, driver was very nice and quick 5 stars all the way

0

受信赖的顾客

经 Feefo 确认

7 years ago

All was ok except having to allocate a whole day to wait in for collection. It would have been not impossible with today’s communications to at least say am or pm.

Customer Service

Charles Trent

7 years ago

Thank you for your feedback and rest assured we have taken this on board. Thanks again for choosing us to collect your scrap car.

0

TC

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

hi i ended up driving the car down there but when i got there it was really easy thanks.

0

TC

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

All good. Thank you

All went smoothly. Thank uou

0

TC

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

OK.

0

TC

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Have used Charles Trent twice. The worst thing about the experience was the incredibly long time it took to get through on the phone the first time. The best was the automated texting process used...

Customer Service

Charles Trent

7 years ago

Hi Christine and thanks for providing this feedback. We have introduced the auto text process to make using our service fast and stress-free. After all, that's what we leverage our offering upon! We look forward to helping you in the future.

0

TC

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Positive experience

Easy to navigate website and clear instructions made for a simple plan. Staff contacted me swiftly and the car was collected within a week from my first enquires. Payment was swift.

0

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Feefo Trusted Service Awards

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什么是 Trusted Service Awards

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