Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Charles Trent评论

显示全部2,895条点评

Trusted Customer

经 Feefo 确认

poole

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

great service- would recommend

Very impressed with the service offered by charles trent. All arranged online truck picked up as agreed on time - payment into my account within 48hrs. Many thanks

Customer Service

Charles Trent

7 years ago

Thanks Nick! Glad we were able to help and we're chuffed that you found our service impressive.

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Was very good and quick to sort it out

Was fast to sort it out and easy to great !!!

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Vehicle Collection

Prompt and efficient service. Customer service agent and vehicle collector both polite and friendly. Good price paid to dispose of old work van. I rely on Trents for vehicle spares and vehicle...

Trusted Customer

经 Feefo 确认

Exeter

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Would recommend speedy helpful great service

受信赖的顾客

经 Feefo 确认

7 years ago

Car Scrapping Procedure and Service Very Good

Took my car in to be scrapped as the repair costs exceeded it's value and Charles Trent offered £40 more than dealers for part-exchanging. Day I dropped it off I was quickly seen by the receptionist...

Customer Service

Charles Trent

7 years ago

Thanks for providing this feedback and we are happy our quote beat that of local dealers. Moreover, we appreciate your kind words regarding our friendly and professional service. Happy New Year from all our team!

受信赖的顾客

经 Feefo 确认

7 years ago

They did what they said they would. Efficiently with no fuss. The driver was very patient with me - I was late in arrival.

Trusted Customer

经 Feefo 确认

Christchurch

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Slightly dissapointed as i have used ASM in the past without problems

I waited in all day but the car was not collected, i called just before 5pm to be told it could be up to 7pm driver called next morning and collected at 09.00 but told me he had been told to collect...

Customer Service

Charles Trent

7 years ago

Hi Nicholas, thank you for taking the time to highlight your experience regarding collection times. Please rest assured this is an isolated incident and your feedback has been passed on. We collect ~1000 vehicles a week and pride ourselves on offering a friendly, fast and professional service.

Trusted Customer

经 Feefo 确认

Christchurch

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Collected vehicle promptly and sent a small payment without delay.

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

We found the whole transaction from start to finish very satisfactory. Many thanks. Roy & Hazel Burt.

Customer Service

Charles Trent

7 years ago

Thanks Roy & Hazel for choosing us from all the team here at Charles Trent

Trusted Customer

经 Feefo 确认

ringwood

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Great service, put my details in web site.got an agreed price for scrap,easy to use,had a call to go through details and arrange collection. Was then collected on agreed day,does what it said on the...

Customer Service

Charles Trent

7 years ago

It's as easy as that! Cheers for taking the time to provide this feedback Graham. Have a great 2019 from all the team here at Charles Trent!