Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Charles Trent评论

显示全部2,895条点评

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Excellent service

Was very pleasant and helpful. Kept in contact to let me know what was happening and was very quick and efficient

Customer Service

Charles Trent

7 years ago

Thanks again Christine for choosing us and we really appreciate the 5⭐ review!

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

I waited 40mins to get my call answered but once it was everything went smoothly

Customer Service

Charles Trent

7 years ago

Thanks Barbara for the feedback, rest assured we will pass this onto our team. Due to exceptional demand we do, on occasion, have long waiting times but appreciate your patience in sticking with us :-)

Trusted Customer

经 Feefo 确认

POOLE

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Very professional and competent service.

Trusted Customer

经 Feefo 确认

Coalville

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Excellent service from 1st phone call right through to vehicle collection.

Excellent service. Collection driver was great and kept me up to date with the collection. However, I am still waiting for the destruction certificate.

Customer Service

Charles Trent

7 years ago

Thanks Celia for choosing us to scrap your car. We really appreciate your feedback and 5⭐ review! The DVLA will issue your certificate of destruction in due course. If this doesn't arrive within the next week (through email) please contact support@ctrent.co.uk with your vehicle registration / quote number and they'll be able to help.

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Efficient and quick to respond.

受信赖的顾客

经 Feefo 确认

7 years ago

Top team at Trents

Easy online process, friendly staff on the end of the phone. Collection was within ore arranged time/date and prompt payment after.

Customer Service

Charles Trent

7 years ago

Thanks for the kind words and 5⭐ review! We're glad that you found our scrap car collection service to be as stress-free as we advertise it to be.

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Easy to do no hassle

Good communication helpful pi k up driver a hassle free easy way of getting rid of a banger. Even got paid for it

Customer Service

Charles Trent

7 years ago

Thanks John for choosing us to collect your banger. We're glad you found our scrap car collection service to be easy and hassle-free and really appreciate the 5⭐ review!

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

good price,collected when they said they would

受信赖的顾客

经 Feefo 确认

7 years ago

Easy to deal with, the money was sent exactly when they said it would be. Courteous recovery driver and great staff at the office. No complaints. Thanks.

Customer Service

Charles Trent

7 years ago

That's what we like to hear :-) Thanks again for choosing us and we really appreciate you taking the time to provide this feedback and 5⭐ review!

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Brilliant service wouldn’t have any one else to take my vehicles away very friendly

Customer Service

Charles Trent

7 years ago

Awww, thanks Michelle :-) We're chuffed you find our service as good as we advertise it to be. Thanks again for the 5⭐ review and have a fab week from all of us here at Charles Trent!