Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Charles Trent 点评

https://www.trents.co.uk

卓越

Charles Trent is one of the UK's largest vehicle recycling companies with over 96 years of industry leading experience.

服务

4.8

178

202

过去一年内的条评价

显示全部2,895条点评

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Highly recommend

Brilliant very friendly bloke. Pick car up earlier than expected Many thanks

Customer Service

Charles Trent

7 years ago

Thanks for the kind words regarding our driver and earlier than expected pick up. We really appreciate you choosing our service!

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Excellent service

Excellent no faults

Customer Service

Charles Trent

7 years ago

Thanks Martin for the 5⭐ feedback! We really appreciate you choosing our service and have a great week from all of us at Charles Trent.

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Polite, efficient and courteous

Customer Service

Charles Trent

7 years ago

Thanks for the kind feedback Margaret. We really appreciate you choosing our service.

受信赖的顾客

经 Feefo 确认

7 years ago

Booked a pickup of my old car but they couldn't pick it up for over a week so I had to take it in myself and get a bus home. Other than that all was fine.

Customer Service

Charles Trent

7 years ago

Thanks for the feedback and heads up regarding the less than ideal time taken to collect your car. Please rest assured this isn't commonplace and we endeavour to collect cars as quickly as possible. Thanks however for continuing to stick with us. Have a great week from all of us here at Charles Trent!

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Good Collection.Driver.

Not sure how it works butt the collection driver was really good, but the Call centre guy seemed a bit sharp on the phone. The price offered was pretty good for a non starter.

Customer Service

Charles Trent

7 years ago

Thanks for the 5* review Clive! We really appreciate your feedback of our collection service and rest assured your experience has been taken on-board. Have a great Bank Holiday weekend.

受信赖的顾客

经 Feefo 确认

7 years ago

Everything, from start to finish, was efficiently carried out.

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Good response

受信赖的顾客

经 Feefo 确认

7 years ago

Brilliant service. Came and picked car up with no problems, friendly chap. Money was in bank 3 days later. Can't fault them would definitely use them again.

Customer Service

Charles Trent

7 years ago

Thanks for the kind words and for choosing us! All the best from the team here at Charles Trent.

Customer Service

Charles Trent

7 years ago

Thanks for the 5⭐ rating of our car collection service from all the team here at Charles Trent!

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Very good job, very friendly

Very friendly, good working.

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Charles Trent 说了什么:

Helpful, friendly, cash arrived when it was supposed to.

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

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