Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Charles Trent评论

显示全部2,895条点评

受信赖的顾客

经 Feefo 确认

6 years ago

Very efficient from beginning to end.

Customer Service

Charles Trent

6 years ago

Thanks for the 5⭐ feedback!

Trusted Customer

经 Feefo 确认

Wareham

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

Excellent service

It was easy to use the website to arrange the pick-up day and time and on the actual time I had a call from the recovery lorry to say he would be with me in half an hour. It all went to plan and I...

Customer Service

Charles Trent

6 years ago

Thanks so much David for taking the time to provide this feedback. We really appreciate you choosing our service and we're over the moon that your experience was as hassle-free as we advertise it.

Trusted Customer

经 Feefo 确认

Rugby

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

Despite having a booking for the Tuesday I received a phone call on the Monday saying that due to cancellation they could pick up the car today (Monday) within 30 mins. Impressive! The driver duly...

Customer Service

Charles Trent

6 years ago

Thanks Richard for choosing us to collect your vehicle. Rest assured it is good hands with us!

Trusted Customer

经 Feefo 确认

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

turned up on time

Trusted Customer

经 Feefo 确认

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

Excellent -. the price offered was competitive, almost all of the organization was done online and the staff answered all questions. The driver picking up the car contacted me in advance and payment...

Customer Service

Charles Trent

6 years ago

Thanks again David for choosing us! We really appreciate the 5 star feedback and kind words regarding the service we offer here at Charles Trent. Have a great week from team Trents.

Trusted Customer

经 Feefo 确认

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

Professional

Very professional company used them 3 times to collect my cars,always quick at picking the cars up,and putting the money in my bank,all you can ask for.

Customer Service

Charles Trent

6 years ago

Thanks again Lee for your continuing to choose us! We really appreciate the time you've taken to provide this feedback. Have a great week from everyone here at team Trents 😄

受信赖的顾客

经 Feefo 确认

6 years ago

Easy to organise. Quick collection and payment

Trusted Customer

经 Feefo 确认

RUGBY

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

GREAT SERVICE. EXCELLANT COMPANY.

WOULD HIGHLY RECOMMEND THE COMPANY, EASY TO DEAL WITH,VERY POLITE,VERY HELPFULL,SWIFT SERVICE.

Customer Service

Charles Trent

6 years ago

That's what we like to hear David! Thanks again for choosing us and for taking the time to provide this highly valued and much appreciated feedback.

Trusted Customer

经 Feefo 确认

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

First class service

I filled in the online paperwork received a reply and collection date the same day I also had a eta for collection and a phone call 30 minutes before collection.

Customer Service

Charles Trent

6 years ago

Thanks Allan for taking the time to provide this 5 star feedback. We really appreciate you choosing our service!

Trusted Customer

经 Feefo 确认

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

Great service

My car broke down and I had to leave it in a car park. A mobile mechanic told me that it was knackered so contacted trents and they said it would be fine to collect from there as it was local, so...

Customer Service

Charles Trent

6 years ago

Thanks Phil for your 5 star review! We're sorry to hear about your car experience but are glad that we could get it resolved in a prompt and efficient manner. All the best from the team here at Charles Trent.