Thank you for your feedback.
We’re sorry to hear about the issue with your delivery. Most deliveries are quick; however, there are some cases when there can be unforeseen delays. We are always happy to assist by following up with the courier when informed of a delay, and the customer service team are waiting to hear back from you so they can continue the investigation raised over the weekend. From the tracking information provided, it looks like your order was delivered in full on 18/07/2025; however, if this is not the case, please let us know.
