Caunce O’Hara 点评

Hi Tracy-Anne,

Thanks for leaving a review.  We are delighted that you found the service we provide at Caunce O'Hara friendly and efficient.

Donna

Schemes Director 

We apologise that you have not received renewal communication from our office. The renewal process is to send out an email 1 month before the policy renewal date and a further reminder 14 days prior to the renewal. We do have issues with Hotmail at times and would suggest checking your junk folder. I will remove the automatic renewal from your policies and we will contact you via the number you have provided in the future.

Please do not hesitate to contact us should you wish to discuss further.

Natalie Albert

Commercial Director

Hi Clifford,

Great to hear your review on our customer service and that you feel our premiums are reasonable. Thank you for your review.

Stevie

Schemes Account Handler

Hi, 

Thank you for the feedback. We are delighted that you are happy to renew each year with Caunce O'Hara. We believe that we are competitive against the market rate as we do regularly undertake market research. 

Katie, 

Schemes Handler 

Hi, 

Thank you taking the time to leave this review. We are sorry to hear that there was an issue with your sale and that you feel that the service did not meet your expectations, this would never be our intention. We would be more than happy to discuss this further. 

Katie, 

Schemes Handler

Hi,

Glad that you found Caunce O'Hara's process easy to use. Thank you for taking the time to post a review.

Lucy 

Schemes Account Handler

Hi David,

Many thanks for your review. Delighted to hear you find Caunce O'Hara's policies competitive and our renewal process slick and easy. Should you need to use your policies in the event of a claim just contact our office on the main number and our internal claims department will be happy to assist you.

Stevie

Schemes Account Handler