Overall a very good experience. Staff very friendly and helpful on the phone and always…
Overall a very good experience. Staff very friendly and helpful on the phone and always return your calls when they say they will. Not just for people who have less than sparkling credit, its also...
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受信赖的顾客
经 Feefo 确认
12 years ago
Went that extra mile to secure my finance. Made no false promises and kept me…
Went that extra mile to secure my finance. Made no false promises and kept me fully informed at all times. Answered my questions honestly and always returned my calls. Great service and I highly...
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受信赖的顾客
经 Feefo 确认
12 years ago
Great service and very helpful
Great service and very helpful
受信赖的顾客
12 years ago
Very good
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受信赖的顾客
经 Feefo 确认
12 years ago
Phill the person that delt with was very very good and done every thing he…
Phill the person that delt with was very very good and done every thing he could to get my car for me as soon as possible and as we were comming from wiltshire he even phone the day we were traveling...
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受信赖的顾客
经 Feefo 确认
12 years ago
was very good service thank you
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受信赖的顾客
经 Feefo 确认
12 years ago
Very helpful and quick service
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受信赖的顾客
经 Feefo 确认
12 years ago
Thieves who make out they are there to help you, when in fact you do…
Thieves who make out they are there to help you, when in fact you do all the work in getting the car, then pressure you into giving £100 as a 'admin fee', which by the way is not mentioned of until...
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Carfinance247
CarFinance 247
12 years ago
I'm sorry to hear that you received a poor experience with CarFinance247. We pride ourselves on offering the best customer service in our sector and we do take negative feedback / complaints very seriously.
I'll be passing this review onto our Sales Director who will talk to the individual sales person that you dealt with to get a further understanding of the issues you faced. You should have been made aware of the data check fee at point of sale. This fee covers our charges for credit searching and doing the relevant car checks (HPI) and dealer checks (Credit Safe) that we have to carry out.
A fee is normally charged by any broker offering his services. For example a mortgage broker will charge a fee for arranging a mortgage.
However, we apologise again and hope that you'll give us another chance in the future to re-build the trust that you initially had in our business.
CarFinance247 - Customer Service
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受信赖的顾客
经 Feefo 确认
12 years ago
Excellent company providing a personal touch - I had mark and Chris a lovely professional…
Excellent company providing a personal touch - I had mark and Chris a lovely professional pair of gentlemen that ensured everything was catered for to my needs and affordability from start to finish....
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受信赖的顾客
经 Feefo 确认
12 years ago
I found the service very efficient and Janine helped more than she needed to My only…
I found the service very efficient and Janine helped more than she needed to My only issue I had was not getting road tax or mats free .Not the mats so much but paying over 6000 for a car and not...
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受信赖的顾客
经 Feefo 确认
12 years ago
they did a great job and helped me through the process from start to finish…
they did a great job and helped me through the process from start to finish and were very polite and helpful
