cardfactory 点评

Thank you for your feedback, we really appreciate you taking the time to write into us to leave this great review. We can’t wait to send you more great personalised gifts soon!

Thank you for your feedback. I am very sorry for the service you received this this order. As an online site we work independently from the card factory stores, so we can only deal with complaints with the website and service online. Here is the number to the Card Factory Head Office if you'd like to make a complaint to them about a store, 01924 839 150.

I do apologise on behalf of the store you visited and the experience you had. As a good will gesture we have refunded your postage charge. I hope if you order with us again we can provide you a better experience online and in store.

Thank you for your review, it is really good to hear that you have had great service from us. Please tell all your friends, we look forward to giving you further speedy and good quality service at cardfactory.co.uk in the near future!