Thank you for your feedback. I am sorry for the problems you have faced with this order. I can see on our system this order is showing for two cards. I apologise if this is not what you intended to order.
On this occasion we have refunded you the amount of one of the cards, and hope this will make the bad experience you had a bit better.
In the future we hope you will order with us again so we can provide you with a better experience and level of service.