cardfactory 点评

Thank you for your feedback. I am really sorry for the poor experience you've had with this order, this is not our usual level of service.  I also apologise for the way you feel about he customer service representatives, we do try our best to help the customer who contact us. I am sorry if this was not done for you on this occasion. I can see we have refunded this order for you in full, and i hope if you order with us again we can provide a better experience for you.

Thank you for your feedback. We are really happy to hear that you have had a great experience with cardfactory.co.uk and such excellent customer service. We look forward to giving you excellent service in the near future, and are always happy to help. Thank you for taking your time to write this review

Thank you for the great feedback on your personalised gifts. We’re really happy that you like them! We are always expanding our range so be sure to keep checking for new products! Look forward to your continued custom with card factory, and we promise to keep giving you great products and great service!