cardfactory 点评

Thank you for your feedback. I am sorry about the issues you have had with this order, this is not our usual level of service. We usually expect these deliveries to be with you between 1-2 working days, so i am sorry that it was later than this.

On this occasion we have refunded you in full for this order due to the inconvenience caused. We hope if you order with us again we can give a better experience and level of service to you.

Thank you for your feedback. I am very sorry this item did not get to you as quick as we would have assumed. Unfortunately with Royal Mail first class we only give estimated delivery dates as this is not a guaranteed delivery service. Due to the order being over the expected delivery date we have refunded your delivery charge. 

I also apologise for the amount of emails you have recicved from us. I have passed your email address to our marketing team to get you removed of the mailing list, so you should not receive them anymore. I am sorry for the inconvenience you've encountered with us on this occasion. I hope you will order with us again so we can provide with you with a better level of service. 

Thank you for your review, it is really good to hear that you have had great service from us. Please tell all your friends, we look forward to giving you further speedy and good quality service at cardfactory.co.uk in the near future!

Thank you for your review, it is really good to hear that you have had great service from us. Please tell all your friends, we look forward to giving you further speedy and good quality service at cardfactory.co.uk in the near future!