Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

CaminoWays.com 点评 | https://www.feefo.com/reviews/caminoways-com 的客户服务点评 | Feefo

OC

Olivia Del Campo

New York

4 years ago

Olivia Del Campo 就 CaminoWays.com 说了什么:

Camino Ways is Wonderful - Highly Reccommend

My mom and I decided to embark on the Camino without doing a ton of research and training and we truly could not have done it without Camino Ways. The guidance in preparation and planning was invaluab...

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购买日期：23/09/2019

The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Olivia,Our Team in CaminoWays is delighted to see such positive feedback.We partnered up with the very best accommodations and service providers along the Camino de Santiago so our clients can have an unforgettable experience.We look forward to hear from you again.Buen Camino!

产品评价

0

JR

Jennifer Rivas

4 years ago

Jennifer Rivas 就 CaminoWays.com 说了什么:

Using CaminoWays is an excellent company if you are walking a camino for the first time. They ensured we had everything we needed before we left the United States and the accommodations excelled our ...

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购买日期：15/09/2019

The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Jennifer,Many thanks for taking the time to leave us a nice feedback,We are so pleased to hear that you enjoyed your trip with us and the services were smooth and let you enjoy the walk!We hope to see you soon and assist you on another trip we will be able to travel again!Best wishes,The Caminoways Team

产品评价

We purchased dinner at each of our hotel stays and luggage transport. Dinner was a necessary for some of the hotels, since we were well out of town for some of the nights.

The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Jennifer,Our Team in CaminoWays is delighted to see such positive feedback.We partnered up with the very best accommodations and service providers along the Camino de Santiago so our clients can have an unforgettable experience.We look forward to hear from you again.Buen Camino!

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LC

Laura Clausen

Palo Alto, California, USA

4 years ago

Laura Clausen 就 CaminoWays.com 说了什么:

Life Changing, Challenging and nothing short of spectacular!!!

This was my first experience with Camino Ways, certainly not my last! The staff interactions before the trip and during the trip was amazing! Prompt email answers to my questions and a few telephone...

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购买日期：28/09/2019

The CaminoWays.com Team

CaminoWays.com

4 years ago

Hi Laura!
We are delighted to hear that you had such a positive trip with us and we are looking forward to you booking with us again!
Can't wait to help you plan your next trip with us and we hope to hear from you soon!

产品评价

When I injured myself (broke my arm) while walking on day 2, our guides facilitated a taxi ride from a designated location. I felt safe and cared for. I was able to seek medical treatment in Santiago...

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The CaminoWays.com Team

CaminoWays.com

4 years ago

Hi Laura,I am very sorry about what happened to your arm while you were en route.However, I am thrilled to hear that it did not hold you back and that our guides were able to help you get the treatment you needed.
Hopefully this is note the only memorable moment from your trip and that you have created some more amazing memories while on the trip.
Hope to hear from you soon!

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受信赖的顾客

4 years ago

exhilerating exhausting, worth it

Good advance communication. Great guide

购买日期：26/10/2019

The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Pilgrim,Our Team in CaminoWays is delighted to see such positive feedback.We partnered up with the very best accommodations, guides and other service providers along the Camino de Santiago so our clients can have an unforgettable experience.We look forward to hear from you again.Buen Camino!Caminoways Team

1

CW

Cora Williams

4 years ago

Cora Williams 就 CaminoWays.com 说了什么:

Very good trip!

Excellent communication before and during our trip. Camino Ways delivered on every aspect!!

购买日期：06/11/2019

The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Cora,Many thanks for taking the time to leave us a nice feedback,We are so pleased to hear that you enjoyed your trip with us and the services were smooth and let you enjoy the walk!We hope to see you soon and assist you on another trip we will be able to travel again!Best wishes,Caminoways Team

产品评价

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受信赖的顾客

4 years ago

Service was excellent. Our trip was well organized. Transfers were reliable and Luggage transfer was perfect. We had standard accommodations and they were all fine, but some were definitely nicer than...

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购买日期：23/09/2019

The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Pilgrim,Our Team in CaminoWays is delighted to see such positive feedback.We partnered up with the very best accommodations and service providers along the Camino de Santiago however is some smaller places the choice is limited.We look forward to hear from you again.Buen Camino!Caminoways Team

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KR

Kenneth Ruge

New York

4 years ago

Kenneth Ruge 就 CaminoWays.com 说了什么:

A good experience

Ok. No dedicated person to work with us. Sort of random attention paid to us. Also they never put us on to the Wisely App which other travelers told us about. CW maps were hard to print and not very h...

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购买日期：21/10/2019

The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Kenneth,Many thanks for taking the time to leave us a nice feedback,We took on board the feedback about a specific agent and we are trying where possible to have assigned agents to bookings. We are also reviewing the directions and maps to be more user friendly.We are however pleased to hear that overall you enjoyed your trip We hope to see you soon and assist you on another trip.Best wishes,Caminoways Team

产品评价

Beautiful walk from Tui north

The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Kenneth,

Many thanks for taking the time to leave us a nice feedback,

We took on board the feedback about a specific agent and we are trying where possible to have assigned agents to bookings. We are also reviewing the directions and maps to be more user friendly.

We are however pleased to hear that overall you enjoyed your trip

We hope to see you soon and assist you on another trip.

Best wishes,
Caminoways Team

0

受信赖的顾客

4 years ago

Excellent Trekking Company

Absolutely excellent customer service. Every question was answered immediately.

购买日期：17/10/2019

The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Pilgrim,Many thanks for taking the time to leave us a nice feedback,We are so pleased to hear that you enjoyed your trip with us and the services were smooth and let you enjoy the walk!We hope to see you soon and assist you on another trip we will be able to travel again!Best wishes,

产品评价

Excellent customer service. Every question answered immediately.

The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Pilgrim,Many thanks for taking the time to leave us a nice feedback,We are so pleased to hear that you enjoyed your trip with us and the services were smooth and let you enjoy the walk!We hope to see you soon and assist you on another trip we will be able to travel again!Best wishes,

0

受信赖的顾客

4 years ago

Solid service

They were very responsive. I had a lot of questions being a first timer. They were patient and tried to accommodate our growing group best they could.

购买日期：05/10/2019

The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Pilgrim,Thank you so much for taking the time to leave us a review.Our Team in CaminoWays is delighted to see such positive feedback.We look forward to hear from you again.Buen Camino!Caminoways Team

产品评价

0

KD

Kathleen Douglas

4 years ago

Kathleen Douglas 就 CaminoWays.com 说了什么:

would use camino ways again & recommend them to others. Accommodation excellent with glaring exception of Gambassi Terme(the cat & the fox) where the bathroom was shared, the water pressure non-existe...

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购买日期：13/09/2019

The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Kathleen,

Thank you for taking the time to reivew us!
We believe you were in contact with a member of our Customer Care team to discuss this feedback and we are pleased to confirm to you that we have reviewed our Accommodation in this particular route.

Kind Regards
Caminoways Team

产品评价

Although I would like to use Camino Ways again, because of the expense, I will probably not be able to do this.. Luggage transfer costs seemed to be excessive & I understand these were subcontracted.T...

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The CaminoWays.com Team

CaminoWays.com

3 years ago

Dear Kathleen,

We believe you were in contact with a member of our Customer Care team to discuss this feedback and the taxi was refunded.
We hope, although there were a few hiccups, that you enjoyed your trip with us.

Best regards
Caminoways Team

0

CaminoWays.com 点评

walkingDirections and maps provided by Camino Ways were very helpful and made the trip much easier.该产^品的更^多点^评 (177)浏览产品网站

walkingWe purchased dinner at each of our hotel stays and luggage transport. Dinner was a necessary for some of the hotels, since we were well out of town f...该产^品的更^多点^评 (177)浏览产品网站

WalkingWhen I injured myself (broke my arm) while walking on day 2, our guides facilitated a taxi ride from a designated location. I felt safe and cared for...该产^品的更^多点^评 (177)浏览产品网站

cyclingBikes were well equipped. The app was a great support giving access to bike repair shops along the route for use if necessary.该产^品的更^多点^评 (23)浏览产品网站

walkingBeautiful walk from Tui north该产^品的更^多点^评 (16)浏览产品网站

walkingExcellent customer service. Every question answered immediately.该产^品的更^多点^评 (3)浏览产品网站

walkingExceeded our expectations!该产^品的更^多点^评 (177)浏览产品网站

walkingAlthough I would like to use Camino Ways again, because of the expense, I will probably not be able to do this.. Luggage transfer costs seemed to be e...该产^品的更^多点^评 (12)浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？