Hi,
I am writing to make a formal complaint about my recent journey with Caledonian.
The driver gave my pre-booked seat to people who were not part of our original trip. As a result, I had to wait...
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Gemma Robertson
Caledonian Travel
17 days ago
Thank you for taking the time to post your review, our customer service team are busy investigating the points you raised in your correspondence, a member of the team will give you a call as soon as possible to provide an update on where we are at. Kind regards, Gem
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MRS PHILLIPS
经 Feefo 确认
1 month ago
MRS PHILLIPS 就 Caledonian Travel 说了什么:
Excellent staff in shop very helpful hotels can’t fault them and the drivers are so funny
Gemma Robertson
Caledonian Travel
29 days ago
Thank you for your 5 star review, we really appreciate your feedback and we hope you have an amazing time with us, we look forward to welcoming you soon : )
Kind regards,
Gem
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Mrs CHALMERS
经 Feefo 确认
GBR
27 days ago
Mrs CHALMERS 就 Caledonian Travel 说了什么:
Easy to complete booking. Never have any problems
So easy and quick to follow each stage of the booking
Gemma Robertson
Caledonian Travel
27 days ago
Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : )
Kind regards
Gem
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MR NICOL
经 Feefo 确认
GBR
27 days ago
MR NICOL 就 Caledonian Travel 说了什么:
Easy as pie
It was a very easy process to navigate through
Gemma Robertson
Caledonian Travel
27 days ago
Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : )
Kind regards
Gem
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MS MCKEE
经 Feefo 确认
GBR
27 days ago
MS MCKEE 就 Caledonian Travel 说了什么:
Great friendly customer satisfaction
Young lady was full of information and reassurace. Everything went well from start to finish. Real friendly and that makes you feel comfortable staight away I will certainly be back.
Gemma Robertson
Caledonian Travel
27 days ago
Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : )
Kind regards
Gem
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受信赖的顾客
经 Feefo 确认
28 days ago
Wee day trip
Friendly staff. Was using a voucher towards booking was no problem.
Gemma Robertson
Caledonian Travel
27 days ago
Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem
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Mrs DWYER
经 Feefo 确认
GBR
28 days ago
Mrs DWYER 就 Caledonian Travel 说了什么:
Easy
Easy to book and clear. All done very quick.
Gemma Robertson
Caledonian Travel
27 days ago
Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : )
Kind regards
Gem
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受信赖的顾客
经 Feefo 确认
28 days ago
First class experience
Easy booking without problems.Helpful staffF
Gemma Robertson
Caledonian Travel
27 days ago
Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : )
Kind regards
Gem
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MO
MISS OAKLEY
经 Feefo 确认
GBR
1 month ago
MISS OAKLEY 就 Caledonian Travel 说了什么:
Fantastic
Very straight forward.
Always happy to help especially if it's either your first or second time booking a holiday or break.
Not at the moment
Gemma Robertson
Caledonian Travel
29 days ago
Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : )
Kind regards
Gem
MO
MISS OAKLEY
29 days ago
No new comments
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MRS DANIEL
经 Feefo 确认
GBR
1 month ago
MRS DANIEL 就 Caledonian Travel 说了什么:
Good choice of holiday
My friend and I have been on two Caledonian holiday’s a year for the last three years and have just booked our second one for this year, also a day out one.
Everyone we have come in contact with have...
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Gemma Robertson
Caledonian Travel
29 days ago
Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : )
Kind regards
Gem
