Have been with Caledonian six times. When booking customer service via telephone the staff are always friendly and good at their job. Often they cannot gave out too much info as to what days we...
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受信赖的顾客
经 Feefo 确认
7 years ago
Very Helpful staff
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MH
MR HUGHES
经 Feefo 确认
7 years ago
MR HUGHES 就 Caledonian Travel 说了什么:
Great service and price
Friendly,Curtious Customer service .
Took time to advise and inform
The location and venue
Didn’t ask her name however
5 Star service
Peter , Motherwell
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MM
MRS MCGETTIGAN
经 Feefo 确认
7 years ago
MRS MCGETTIGAN 就 Caledonian Travel 说了什么:
Had a great driver called Danny very enformitave about all the places we were going through kept everyone entertained that was last week going to Oban
The man on the phone was polite and helpful and arranged my holiday fast and efficiently
I would recommend Caledonian and will book again
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受信赖的顾客
经 Feefo 确认
7 years ago
5min and holiday booked very help full and polite
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MS
MRS SHIELDS
经 Feefo 确认
7 years ago
MRS SHIELDS 就 Caledonian Travel 说了什么:
Booked online which was very easy and straight forward.
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MR STEWART
经 Feefo 确认
7 years ago
MR STEWART 就 Caledonian Travel 说了什么:
Bookings made very simple. Friendly staff
Already have booked again. Have used your Company many times with friends over the years both here and the Continent
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受信赖的顾客
经 Feefo 确认
7 years ago
Cancelled Holiday
The holiday was cancelled but no options or alternatives were offered.
Chris
Caledonian Travel
7 years ago
Naturally, it was with great concern to learn of your disappointment with regards to the cancellation of your trip. I can fully appreciate your feelings on the matter and I would like to sincerely apologise for the disappointment and upset caused. I appreciate it is of little consolation, but I would like to explain that we are only able to offer tours based on our coach reaching a minimal running capacity. It would not be feasible for any operator to run breaks for only a handful of clients, the associated costs and ultimately the increased selling prices would not be at all realistic. I regret on this occasion it was deemed necessary to cancel your break and sincerely apologise for the inconvenience.
