Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Caledonian Travel 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

受信赖的顾客

经 Feefo 确认

2 months ago

Easy to book

Very easy and straightforward to book. Staff are always pleasant and polite.

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

受信赖的顾客

经 Feefo 确认

2 months ago

Great all round booking

Brilliant, very easy and quick

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

MJ

Mrs JOHNSON

经 Feefo 确认

2 months ago

Mrs JOHNSON 就 Caledonian Travel 说了什么:

So easy and straightforward to use

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

MC

MR CRYER

经 Feefo 确认

GBR

2 months ago

MR CRYER 就 Caledonian Travel 说了什么:

Disappointed to start but suprised when spoke in person.

Tried unsuccessfuly to book online. The rang and received excellent service.

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

0

MH

MRS HARDAKER

经 Feefo 确认

GBR

2 months ago

MRS HARDAKER 就 Caledonian Travel 说了什么:

Book with confidence,that you will be treated with courtesy

It's easy just ring up tell the staff what you want and it's sorted, the staff are all pleasant and helpful

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

受信赖的顾客

经 Feefo 确认

2 months ago

Did not give any info about where we were staying and no itinerary info also never been on boat to check in etc

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for booking with us, you should have received a booking confirmation via email, these emails can sometimes end up in junk folders. If you can't locate your booking confirmation, please kindly let us know by emailing info@caledonian.com or via telephone on 0344 815 3001 - we are open 7 days a week from 8am-8pm and would be happy to answer any additional queries you have. We hope you have a fantastic time with us on your next break : ) Kind regards Gem

0

MB

MRS BOYLE

经 Feefo 确认

GBR

2 months ago

MRS BOYLE 就 Caledonian Travel 说了什么:

Blackpool weekend

Was a bit dissapointed as I had to phone back twice to make booking as I requested triple room & first contact did'nt phone me back

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for your review - we are sorry to hear you were a bit disappointed on this occasion - sometimes when we have sold all of our allocated room types for a hotel we have to reach out to the hotel in the hope of sourcing an additional room - we had been chasing the hotel for an update, apologies if this was not relayed to you. We hope you have a fantastic time with us and we look forward to welcoming you in the future : ) Kind regards Gem

0

MO

Mrs ONEILL

经 Feefo 确认

2 months ago

Mrs ONEILL 就 Caledonian Travel 说了什么:

Enjoyed it

Really good as I did it on line

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

受信赖的顾客

经 Feefo 确认

2 months ago

I've booked 2 holiday's at the moment not yet been on them as this is the first time I've booked but the booking expenses was ok it took abit of navigateing but got there in the end do will see what...

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

0

受信赖的顾客

经 Feefo 确认

2 months ago

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

0