Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Caledonian Travel 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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受信赖的顾客

经 Feefo 确认

2 months ago

Good booking experience 👌

Was very easy and straightforward to book my seat.

MRS STRAKER-PURVIS

经 Feefo 确认

2 months ago

MRS STRAKER-PURVIS 就 Caledonian Travel 说了什么:

Very helpful person on line as it appears no coach company does the weekend i wanted - visit to the late Queen Elizabeth II's exhibition of dresses at the Kings Gallery. Does not help that the...

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

受信赖的顾客

经 Feefo 确认

2 months ago

Easy

Spoke to a young woman on telephone and found her to be most helpful and efficient.

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

受信赖的顾客

经 Feefo 确认

2 months ago

5 stars everything was straight forward

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

MR MOGER

经 Feefo 确认

GBR

2 months ago

MR MOGER 就 Caledonian Travel 说了什么:

10 out of 10 for Caledonian booking staff from Scotland.

Kirsty took the booking from Glasgow. I had to pause because I hadn't checked the dates with my travelling companion. She told me to ring off and call back, which I did. She was calm and...

Gemma Robertson

Caledonian Travel

2 months ago

受信赖的顾客

经 Feefo 确认

2 months ago

Driver just drove the bus only taught when he needed to eg pick up times at

Driver spoilt last day although the trip he did not speak only to tell us what time to get back on bus last day we had to rush breakfast to get on bus to leave at 8 45 only one stop at Gretna Green...

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review; we appreciate your feedback. It is disappointing to read that not all aspects of your break were to your full satisfaction and enjoyment, and we would welcome the opportunity to discuss this further with you. Please could you kindly email us at customerservices@caledonian.com with your feedback, quoting your holiday booking reference number, if possible please, and one of the team will come back to you. Thank you

MRS KELLY

经 Feefo 确认

2 months ago

MRS KELLY 就 Caledonian Travel 说了什么:

Blackpool holiday

He was helpful in booking the holiday.

Gemma Robertson

Caledonian Travel

2 months ago

受信赖的顾客

经 Feefo 确认

2 months ago

Morcambe tour

Extremely easy to book and Caledonian tours are great value. The Auckland Hotel in morcambe is just fantastic

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

MR WHITAKER

经 Feefo 确认

2 months ago

MR WHITAKER 就 Caledonian Travel 说了什么:

Very professional. Answered all my questions

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Mr KERR

经 Feefo 确认

GBR

2 months ago