Excellent service and extremely fast overseas delivery. I'm so impressed with the way I was treated as a customer. My technical questions were promptly answered, the shipping was reasonable. What a...
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David
ButlerBus Technik
9 years ago
thank you wonderfully for the excellent Butlertechnik review. We really do appreciate the feedback, please let us know if you require any Eberspacher or Webasto parts in the future. Regards, and thank you once again, David
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David
ButlerBus Technik
9 years ago
so pleased we saved you money on your Webasto heater repair. Thank you for the great review
MC (sorry, to my eternal discredit, I cannot remember his full name), is probably one of the most helpful people you could employ. He knows his subject well and has a really good understanding of...
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David
ButlerBus Technik
9 years ago
Thank you for the fantastic words of support. Malcolm is the guy with the initials MC. He does know what he's talking about and is always very helpful - he's able to talk a fault or repair through from a very practical point of view having been in the trade, looking after heaters, for many years now( he's stopped counting!) I'll certainly pass on your compliment, please don't hesitate to call if you have any queries on your new Eberspacher motorhome heater.
Generally good service but perhaps the wrong item was sent?
David
ButlerBus Technik
9 years ago
Hello, thank you for your time taken to review our services.
May I follow up your comment? Wishing to learn why you may think you have the wrong item. You should have received the Webasto filter upgrade kit as pictured in the link below. Did you receive something different? Please email sales@butlertechnik.com
My heater is a Webasto Air Top 3900 installed in a sailboat.
Please see the picture that accompanied my email to steve.winter@butlertechnik.com dated Jan 14, 2017.
The two filters on the left of the photo constitute the "filter upgrade kit" I received from Butler Bus Technik; the one larger filter to the right of the photo is my original filter (which needs to be replaced); The replacement filters and the original filter are quite different in size and configuration (all filters are facing in the same direction regarding fuel flow.)
Are the filters I received suitable replacements for my original filter? Do the two smaller units replace the one larger unit? Are the two smaller filters intended to be installed in parallel or in series?
Please help me determine how to proceed.
Best Regards,
Christopher Leary
Butler Technik is a leading supplier of Webasto and Eberspacher heating for Boat, Motorhome RV, Truck, Bus and Van. Alongside our vehicle and marine heaters we offer Victron Energy solar and power management systems and components.
Butler Technik is a leading supplier of Webasto and Eberspacher heating for Boat, Motorhome RV, Truck, Bus and Van. Alongside our vehicle and marine heaters we offer Victron Energy solar and power management systems and components.