Burrells 点评

Excellent customer service, but sadly the item I ordered was out of stock, I was informed within 24 hours and offered a replacement item but I only wanted the item ordered as it was a gift, so was...

Very slow to respond to queries - took multiple chasers to obtain a refund. Unable to call as always goes to voicemail

The customer service was exceptional, I am gutted they have stopped selling Pandora now though such a shame

Helpful service and practical advice

I had a lovely experience and was carefully looked after by the assistant. I had a limit on what I could spend, but he found my ideal gift. Was extremely helpful throughout my experience in the shop...

Hello, I received excellent service assistance from Laura Bendoni during the purchasing decision for the Georg Jensen pendant purchase.

Excellent service. Easy to use website , regular emails to keep you informed, quick we’ll packaged delivery what more could you want.

Product and packaging were excellent. Charging £10 to deliver two tiny bracelet charms was unecessary. Hermes tracked and insured would have been less than £5. I may have saved money on the items...

Outstanding service, friendly customer services.

I thought the service in Burrells Was first class Their products were of high quality and I felt that I could shop at these stores with confidence