Thank you so much for your feedback, and we are truly sorry you were disappointed with the size and packaging. We completely understand how the product not meeting your expectations can be frustrating. To clarify, we’ve added a more detailed description on the product page about the gift wrapping on flower bouquets.
Due to the shape and delicate nature of out floral-style clothing bouquets being lovingly hand-arranged - they need to be beautifully gift wrapped in clear cellophane, tied with a gorgeous ribbon, and finished with a gift tag . We can't use our paper luxury gift wrap for them as they won't wrap well and would look untidy.
The clothing we use in these bouquets is part of our baby essentials range, made from high-quality eco-friendly material, but they are plain. We do offer more varied and patterned clothing sets in our baby clothing section if you're looking for something different. As the clothing is used to create the flower buds, we use plain items to preserve the overall design and shape.
We’ve refunded the extra charge for the wrapping, and we hope this helps make up for any inconvenience. Thank you again for your understanding, and we truly hope your gift still brings lots of joy! 💐💛 We appreciate your feedback, as it helps us continually improve.
