Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Budget Direct Insurance 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部12,974条点评

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Budget Direct Insurance 说了什么:

Thank you Helen!

Helen has been the most helpful! She has provided excellent customer service despite numerous requests from me. She is quick and prompt when i needed information urgently.

Geoffrey

Budget Direct Insurance

8 years ago

Hi Edwin

Thanks so much for your kind words about Helen. We think she is awesome too and we know she loves helping customers, which is one of many reasons why she is great at her job.

We will be sure to pass your comments on to her and the rest of the team, who are equally committed to great customer service.

On behalf of the team, thanks for becoming a Budget Direct Insurance customer.

Best,

Geoffrey

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

受信赖的顾客

经 Feefo 确认

8 years ago

I have made a call query regarding some terms / clauses stated in the policy & it seems the helpdesk agent answer the query clearly & details to assist myself.

Geoffrey

Budget Direct Insurance

8 years ago

Hello

Thank you very much for taking the time to provide your feedback. We're glad you got a clear response and it helped you make the decision to place your trust in Budget Direct Insurance for your car policy.

Have a great day. And on behalf of our team, thanks for becoming a Budget Direct Insurance customer.

Best

Geoffrey

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Trusted Customer

经 Feefo 确认

Singapore

8 years ago

Trusted Customer 就 Budget Direct Insurance 说了什么:

Ease of purchase

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Budget Direct Insurance 说了什么:

The staff that serve my policy was very polite and done it less than half hour. Also the reply was very fast, moment I send in my application, a few minute the reply came in. I will call again my...

Geoffrey

Budget Direct Insurance

8 years ago

Hey there

This is great feedback - thanks for sharing. We're here and happy to serve.

We hope you have a great trip abroad. If anything happens, our international claims support line, which is open 24 hours, 7 days a week can be reached at +65 6540 2199. More information about claims can be found on our website at www.budgetdirect.com.sg/claims

Have fun, and let us know how we can help in December. And thanks for choosing Budget Direct Insurance.

Talk soon.

Geoffrey
Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Budget Direct Insurance 说了什么:

Efficient and good service. Practical insurance product. It would be even better if there is a interest free instalment plan for the premium.

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Budget Direct Insurance 说了什么:

Best service I had received.

The service consultant I spoke to was very courteous and friendly and knowledgeable and I am impressed by his service.

Geoffrey

Budget Direct Insurance

8 years ago

Hello Sir.

Thank you for your positive feedback. We'll be sure to pass it on to the team member you spoke with to let him know of your kind words. If there is anything we can do for you, please call us on 6221 2111.

On behalf of the team, thanks for becoming a Budget Direct Insurance customer.

Best

Geoffrey

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Budget Direct Insurance 说了什么:

Super Easy online transaction

Easy to buy online. No problem making online payment. I had compared with other online insurer but Budget direct was th easiest to use.

Trusted Customer

经 Feefo 确认

Singapore

8 years ago

Trusted Customer 就 Budget Direct Insurance 说了什么:

Meeting the budget and friendly service.

The representative on the telephone was attentive and able to offer value added information for my consideration. The premium was attractive and well suited for car owners. Overall, satisfied with...

Trusted Customer

经 Feefo 确认

8 years ago