Disappointing. Whole process could have been explained better.
Quite mediocre. We asked about having a Trust Clause put into our Wills for Mrs Gill, we were told the "extra cost" of the Will would cover this. On receipt of our Wills the Trust Clause was not...
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Nicky
Bromleys Solicitors
1 year ago
Thank you for your feedback. We sincerely apologise for any confusion or frustration you experienced. Your satisfaction is very important to us, and we regret that we did not meet your expectations on this occasion.
We understand that there were some complexities in your personal circumstances regarding the options available for your Wills. Our legal team made efforts to explain the alternatives and ensure you were comfortable with the decisions made. We apologise if you feel this was not communicated clearly enough.
We value your feedback and will use it to improve our communication and ensure greater clarity in future interactions.
If you have any further questions or require additional assistance, please do not hesitate to reach out to us. We are here to help and ensure that you are satisfied with our services.
Kind regards
Nicky
Bromleys Solicitors
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受信赖的顾客
经 Feefo 确认
1 year ago
Poor effort, careless
Keith Bull is rude and not professional, wouldn’t recommend at all.
Nicky
Bromleys Solicitors
1 year ago
Thank you for bringing this to our attention. We sincerely apologise for any upset that may have been caused.
Our goal is to offer professional and helpful advice to all our clients and we are sorry that you felt otherwise.Our legal team tendered advice based on your current circumstances in line with options that would be upheld in court. We strive to provide the best service possible and regret that we did not meet your expectations on this occasion, and as a gesture of good will we have reimbursed you for the additional fee.
If you have any further concerns or would like to discuss this matter in more detail, please do not hesitate to contact us.
Kind regards
Nicky
Bromleys Solicitors
0
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MH
Mrs Hodson
经 Feefo 确认
Oldham
1 year ago
Mrs Hodson 就 Bromleys Solicitors 说了什么:
Excellent!
Excellent service from Raeesah Dudhwala. Easy to speak to and always quick to respond. Thank you!
Nicky
Bromleys Solicitors
1 year ago
Thanks for your wonderful 5-star review Ms Hodson. We're delighted you're pleased with the friendly, prompt and efficient service you received from Raeesah and pass along your kind words. If there's anything else we can help with, please do not hesitate to get in touch.
Kind regards
Nicky
Bromleys Solicitors
0
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受信赖的顾客
经 Feefo 确认
1 year ago
Excellent
Nicky
Bromleys Solicitors
1 year ago
Thanks for your 5-star review. We're glad you're pleased with the professional service and legal guidance you've received. If there's anything else we can help with, please do not hesitate to contact us.
Kind regards
Nicky
Bromleys Solicitors
0
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受信赖的顾客
经 Feefo 确认
1 year ago
We were very pleased with the service from Bromley’s. We were kept informed of progress regularly. Our case was dealt with efficiently and respectfully. Thank you.
Nicky
Bromleys Solicitors
1 year ago
Thanks you for your wonderful 5-star review. We're delighted you're pleased with the way you were kept updated and with the professional and respectful service you received. If there's any thing else we can help with, please do not hesitate to contact us.
Kind regards
Nicky
Bromleys Solicitors
0
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MR
Mr
经 Feefo 确认
1 year ago
Mr 就 Bromleys Solicitors 说了什么:
Thank you Bromleys… job well done.
Professional, straight forward and stress free.
Nicky
Bromleys Solicitors
1 year ago
Thank you for your 5-star review and for taking the time to share your experience with us, which we'll pass along to the team. We're delighted that you're pleased with the professional support you received to ensure a smooth and stress free process. We looking forward to assisting you with any future legal needs that may occur.
Kind regards
Nicky
Bromleys Solicitors
0
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受信赖的顾客
经 Feefo 确认
1 year ago
Warms
Always there when needed
Excellent at explaining things
Nicky
Bromleys Solicitors
1 year ago
Thank you for your wonderful 5-star review. We're glad you're pleased with the high level of communication and professional legal support you received. If there's anything else we can help with, please do not hesitate to reach out.
Kind regards
Nicky
Bromleys Solicitors
0
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受信赖的顾客
经 Feefo 确认
1 year ago
Great firm
Very happy indeed with the service with super advise and guidance throughout the whole process
Nicky
Bromleys Solicitors
1 year ago
Thank you for your wonderful 5-star review, which we will share with the team. We're delighted that you're pleased with professional service and legal guidance you received. If you need further assistance, please do not hesitate to contact us.
Kind regards
Nicky
Bromleys Solicitors
0
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MW
Mr & Mrs Wilson
经 Feefo 确认
Ashton Under Lyne
1 year ago
Mr & Mrs Wilson 就 Bromleys Solicitors 说了什么:
Very presentable and excellent advice and execution of family needs.
We found the service very professional.
Attention to the smallest detail.
Good solid advice along the way.
We highly recommend Bromleys in your search for personal guidance.
Nicky
Bromleys Solicitors
1 year ago
Hi Mr & Mrs Wilson.
Thank you for your 5-star review and kind words, which we will share with the team. We're glad that you're pleased with the attention to detail, professional service and solid legal guidance you received. Your recommendation is appreciate and should you require any further assistance, please do not hesitate to contact us.
Best regardsNicky
Bromleys Solicitors
0
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MC
Mr Corcoran
经 Feefo 确认
Manchester
1 year ago
Mr Corcoran 就 Bromleys Solicitors 说了什么:
Was advised of all my options and allowed time to consider them. Really helpful and informative- great peace of mind
Nicky
Bromleys Solicitors
1 year ago
Thank you for your 5-star review Mr Corcoran. We're glad that the informative legal guidance you received gave you peace of mind and that you're pleased with the professional service provided by the team.
Please do not hesitate to contact us for any legal needs that may occur in the future.
Kind regards
Nicky
Bromleys Solicitors
Bromleys have been based in Ashton-under-Lyne for over 175 years. We have an excellent reputation with our clients, peers and the wider business community and pride ourselves on providing clear, concise legal advice.
Bromleys have been based in Ashton-under-Lyne for over 175 years. We have an excellent reputation with our clients, peers and the wider business community and pride ourselves on providing clear, concise legal advice.