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British Home Store 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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Catherine Burke

经 Feefo 确认

GBR

2 days ago

Catherine Burke 就 British Home Store 说了什么:

Great customer service

Service was spot on

Devonne

British Home Store

2 days ago

Good morning, and thank you for your lovely 5-star review. We are glad to hear you received great service, and we hope to see you again soon. Kind Regards, The BHS Team.

产品评价

购买日期：09/06/2026

经 Feefo 确认

GBR

6 days ago

JD 就 British Home Store 说了什么:

Dissappointing 1st time buyer experience

Quick delivery, however item arrived damage, box already looked opened (could have been a previous returned tiem sent back out)

Devonne

British Home Store

6 days ago

Good morning, and thank you for your honest feedback. We are sorry to hear that your item was damaged in transit. A member of our customer service team will be in touch to arrange a replacement for you. Thank you for your patience at this time. Kind Regards, The BHS Team.

产品评价

购买日期：05/06/2026

受信赖的顾客

经 Feefo 确认

8 days ago

Damaged

Disappointed

产品评价

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Lindsay

British Home Store

8 days ago

Thank you for your feedback. We are very sorry to hear that your light fitting arrived damaged. We completely understand how disappointing this must be. It seems the item may have been damaged during transit. We have since confirmed that a replacement shade has been dispatched to you via 24-hour delivery. We appreciate your patience. Kind Regards, The BHS Team

购买日期：03/06/2026

受信赖的顾客

经 Feefo 确认

20 days ago

Perfect bedside lamps

Ordering was straightforward, the table lamps were very well packaged and arrived fairly quickly via Royal Mail. No problems at all.

Devonne

British Home Store

20 days ago

Good morning, and thank you for your lovely 5-star review. We hope to see you again soon. Kind Regards, The BHS Team.

产品评价

购买日期：22/05/2026

Roger Catalano

经 Feefo 确认

20 days ago

Roger Catalano 就 British Home Store 说了什么:

Rattan lamp shade

Quick and easy. Just the way you want it.

产品评价

购买日期：22/05/2026

受信赖的顾客

经 Feefo 确认

20 days ago

Quick delivery

Excellent

Devonne

British Home Store

20 days ago

Good morning, and thank you for your 5-star review. We hope to see you again soon. Kind Regards, The BHS Team.

购买日期：22/05/2026

受信赖的顾客

经 Feefo 确认

21 days ago

Excellent

Devonne

British Home Store

21 days ago

Good morning, and thank you for your 5-star review. We hope to see you again soon. Kind Regards, The BHS Team.

产品评价

购买日期：21/05/2026

Karen Higgins

经 Feefo 确认

GBR

24 days ago

Karen Higgins 就 British Home Store 说了什么:

Happy customer.

Excellent customer service, no issues at all.

Devonne

British Home Store

24 days ago

Good evening, and thank you for your great 5-star review. We hope to see you again soon. Kind Regards, The BHS Team.

产品评价

购买日期：18/05/2026

受信赖的顾客

经 Feefo 确认

25 days ago

A very cute night light

Very prompt

Devonne

British Home Store

25 days ago

Good evening, and thank you for your 5-star review. We hope to see you again soon. Kind Regards, The BHS Team.

产品评价

购买日期：17/05/2026

Debbie Revell

经 Feefo 确认

GBR

27 days ago

Debbie Revell 就 British Home Store 说了什么:

Great product , great service .

Excellent . No issues . Easy to use on line ordering . Prompt delivery. Item well packaged .

Devonne

British Home Store

26 days ago

Good morning, and thank you for your wonderful 5-star review. We hope to see you again soon. Kind Regards, The BHS Team.

产品评价

购买日期：16/05/2026

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

British Home Store 点评

your purchase with British Home Store该产^品的更^多点^评 (6)浏览产品网站Great customer service from start to finish and the product was great, too. I realised I'd ordered the wrong colour light shade. I called the BHS number and it was picked up on the second ring. The...阅读更多

your purchase with British Home Store该产^品的更^多点^评 (1)浏览产品网站Item arrived damage, glass chipped inside internal lamp base - currently trying to get a replacement. Highly disappointing & arduous process having to wait for a email replies from customer service...阅读更多

your purchase with British Home Store该产^品的更^多点^评 (1)浏览产品网站So disappointed as I love the light and it came damaged it was £140 it’s not acceptable and having the chew sending in pictures and sending back ect

your purchase with British Home Store该产^品的更^多点^评 (1)浏览产品网站Was concerned about delivery of these lights because of the glass shade but they were very well packaged and arrived without any problem or damage. Easy to put together. Beautiful and elegant lamp,...阅读更多

your purchase with British Home Store该产^品的更^多点^评 (4)浏览产品网站Exactly as shown in the photos. It’s the perfect. It came well wrapped and the free delivery was quick.

your purchase with British Home Store该产^品的更^多点^评 (4)浏览产品网站Purchased some large lampshades Excellent packaging so they were not damaged and very quick delivery Very pleased thanks

your purchase with British Home Store该产^品的更^多点^评 (2)浏览产品网站Great price, really happy with the look of the lamps and true to description on the website - The measurements had to be right as they were to fit on my mantlepiece. Excellent customer service and...阅读更多

your purchase with British Home Store该产^品的更^多点^评 (2)浏览产品网站Lovely, as advertised, nice colour changes , very cute, very happy with purchase, and i am sure the new twins will love it

your purchase with British Home Store该产^品的更^多点^评 (4)浏览产品网站My second purchase of a light fitting. Good price, arrived promptly , well packaged. It was exactly what I was looking for . I hadn’t thought of BHS but it came up on a search so very pleased.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？