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Britannia Lanes 点评 | https://www.feefo.com/reviews/britannia-lanes 的客户服务点评 | Feefo

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受信赖的顾客

3 months ago

购买日期：14/03/2025

Vicky

Britannia Lanes

3 months ago

Thank you for your five star review. I hope the unpacking is going well and you are settling into your new home. Thank you for choosing Britannia Lanes. Kind Regards Vicky Rodgers

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受信赖的顾客

3 months ago

购买日期：17/03/2025

Professional Friendly

Vicky

Britannia Lanes

3 months ago

Thank you for your five star review. I hope the unpacking is going well and you are settling into your new home. Thank you for choosing Britannia Lanes. Kind Regards Vicky Rodgers

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受信赖的顾客

3 months ago

购买日期：21/03/2025

Excellent service, the 3 people worked tirelessly all day on Friday to move our home.

Vicky

Britannia Lanes

3 months ago

Thank you for your five star review. I will pass on your kind comments onto the removal team Shane, Luke & Matt I hope the unpacking is going well and you are settling into your new home. Thank you for choosing Britannia Lanes. Kind Regards Vicky Rodgers

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受信赖的顾客

3 months ago

购买日期：17/03/2025

Second time we’ve moved with Britannia Lanes and the service was fab from start to finish - the delivery guys were awesome !!!

Vicky

Britannia Lanes

3 months ago

Thank you for your five star review. I will pass on your kind comments onto the removal team Tony, Dan, Keith & Lee. I hope the unpacking is going well and you are settling into your new home. Thank you for choosing Britannia Lanes again. Kind Regards Vicky Rodgers

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受信赖的顾客

3 months ago

购买日期：19/02/2025

Great upfront service and move….poor after care with removing boxes, etc.

I have used Britannia Lanes now several times including a trip back from Spain to our residence in UK. I cannot fault the service received this time either but the ‘after care’ to remove all the...

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受信赖的顾客

3 months ago

购买日期：17/02/2025

Highly recommended

Very good service, Britannia lanes handled everything for a cross country move, including packing, and it went very smoothly

Vicky

Britannia Lanes

3 months ago

Thank you for your five star review & recommendation. I will pass on your kind comments onto the packing team Matt and Dan & the removal team Keith & Lee. I hope the unpacking is going well and you are settling into your new home. Thank you for choosing Britannia Lanes. Kind Regards Vicky Rodgers

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受信赖的顾客

3 months ago

购买日期：20/02/2025

Bad attitude

The general moving of stuff was fine although they were a little heavy handed . It was more the attitude of the movers one in particular was sour faced there was no smiles , morning anything it was...

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Matt

Britannia Lanes

3 months ago

Thank you for taking the time to share your feedback. We’re glad to hear that the move itself went smoothly, but we’re truly sorry that our team’s attitude did not meet the high standards we expect. Providing excellent service—including professionalism and a positive demeanor—is incredibly important to us, and we will be addressing this with our team to ensure all our customers feel valued and respected throughout the process. We appreciate the honest feedback, as it helps us improve. If you’d like to discuss your experience further, please call me on 01872 560147. We’d welcome the chance to make things right and restore your confidence in our service. Kind regards Matt Lane Director

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Mrs Barbara James

3 months ago

购买日期：19/02/2025

Mrs Barbara James 就 Britannia Lanes 说了什么:

Good

Vicky

Britannia Lanes

3 months ago

Thank you for your review. I hope the unpacking is going well and you are settling into your new home. Thank you for choosing Britannia Lanes for your removal & storage. Kind Regards Vicky Rodgers

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Mrs Janet Baldwin

Truro

4 months ago

购买日期：10/02/2025

Mrs Janet Baldwin 就 Britannia Lanes 说了什么:

Outstanding

Outstanding customer experience as always From initial contact throughout a very stressful sales process with constantly changing requirements, every single point of contact, with every single...

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Vicky

Britannia Lanes

4 months ago

Thank you for your five star review & recommendation. I will pass on your kind comments onto office staff and the removal team Matt, Jason & Keith. Thank you for choosing Britannia Lanes for your removal & storage. Kind Regards Vicky Rodgers

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Ms Zoe Bell

Truro

4 months ago

购买日期：31/07/2024

Ms Zoe Bell 就 Britannia Lanes 说了什么:

Great experience with Britannia Lanes, I would highly recommend.

I moved from London to Britannia Lanes storage unit and then onto a Truro location some months afterwards. I found all the in house staff in the office lovely and professional in navigating and...

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Vicky

Britannia Lanes

3 months ago

Thank you for your five star review & recommendation. I will pass on your kind comments onto our office staff, the removal team for the move from London to storage Tony & Ryan and the removal team for the delivery to your new home Ben, Keith, Lee & Luke. I hope the unpacking is going well and you are settling into your new home. Thank you for choosing Britannia Lanes for your removal & storage. Kind Regards Vicky Rodgers

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关于Britannia Lanes

Family-owned with over 50 years of experience, we offer expert services in removals, shipping, self storage, van hire and shredding. We have Self-storage facilities in Truro and Exeter, along with newly opened locations in Falmouth and Hayle launched in 2023 and 2024. A new site is also in development in St Austell for 2025. We specialise in removals within the South West and across the UK. As well as European removals and worldwide shipping services, ensuring seamless relocations across borders and continents. Van hire and shredding services also available.

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01872 560147

Greenbottom, Chacewater, Truro, Cornwall, TR4 8QW, United Kingdom