I bought online which was easy and quick. All the information I required was easy to find and told me all I needed to know. Booking was simple and quick. I am a repeat user and no doubt will be...
The website was really slow and clunky and after taking £333 it totally crashed.
I rang the help line to tell them and they promised not to take the money but it was taken out of my account anyway....
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购买日期:06/08/2021
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Ms Robertson
5 years ago
Ms Robertson 就 Breakfree Holidays 说了什么:
only just started to purchase with these people and not been away yet.
The service from staff was excellent. We also had an evening meal in the clubhouse which again was decent and reasonably priced so would recommend. We never had breakfast so cannot comment.
Reason I...
I made a genuine error in booking, contacted immediately to amend only to be told I had to cancel and rebook and cancellation fee 60% of purchase price. No further discussion or attempt to help. I...