I booked Holiday well in advance, but my booking was cancelled with you informing me
When i contacted the day before my holiday to confirm booking i was informed that i had not paid some of the...
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BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We have investigated this matter with the park and understand what has happened. We will email you on the personal email you have supplied to discuss this further.
BreakFree Holidays
Site booked then withdrawn and not informed !!! Had to rebook at another company.Not good customer service when called to ask why booking cancelled. Would not recomend break free to anyone.
BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We are sorry that you were disappointed. This is an unusual situation but unfortunately Haven changed the classification of this park. As a result of this they were unable to honour the bookings, which was out of our control.
We pride ourselves on our customer service and can only apologise if you feel that we did not meet our normally high standards on this occasion. If you would like to provide us with more information regarding this matter, please email:
tell-us-more@breakfreeholidays.co.uk
BreakFree Holidays
受信赖的顾客
11 years ago
Rubbish
购买日期:11/05/2014
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受信赖的顾客
11 years ago
Quick and efficient online booking. All confirmations sent out promptly.
产品评价
购买日期:11/05/2014
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受信赖的顾客
11 years ago
Never have any problems with their booking system.
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购买日期:15/05/2014
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受信赖的顾客
11 years ago
did it online really easy
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购买日期:11/05/2014
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受信赖的顾客
11 years ago
Easy and efficient
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BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We are very sorry to hear that you were disappointed with the standard of your accommodation.
Our aim is to provide great value holidays and accommodation. Quality is as important as value and we therefore expect our partners to provide accommodation which is - at a minimum - clean, comfortable and meets the criteria as described in the pre-booking information. We are sorry that this does not appear to have been the case on this occasion.
We will forward your feedback. If you would like to provide us with more information regarding this matter, please email:
tell-us-more@breakfreeholidays.co.uk
BreakFree Holidays
购买日期:20/04/2014
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受信赖的顾客
11 years ago
hassle free booking good value
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购买日期:11/05/2014
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受信赖的顾客
11 years ago
Service was good when booking
产品评价
BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We are very sorry to hear that you were disappointed with the standard of your accommodation.
Our aim is to provide great value holidays and accommodation. Quality is as important as value and we therefore expect our partners to provide accommodation which is - at a minimum - clean, comfortable and meets the criteria as described in the pre-booking information. We are sorry that this does not appear to have been the case on this occasion.
We will forward your feedback. If you would like to provide us with more information regarding this matter, please email:
tell-us-more@breakfreeholidays.co.uk
BreakFree Holidays