Excellent customer service - the first ladder that was sent out was unfortunatley damaged but BPS very quickly arranged a replacement to be sent
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IK
Ian Knight
Horsham
10 days ago
购买日期:02/06/2025
Ian Knight 就 BPS Depot 说了什么:
After some delay and shipment damage Carly from BOS reached out personally to discuss and resolve outstanding issue. This does in itself demonstrate that BOS do take their customer feedback seriously...
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Carly
BPS Depot
8 days ago
Afternoon Ian , as from the conversation we had hope all is resolved.
Many Thanks.
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Carly
BPS Depot
8 days ago
Afternoon David, as from the conversation we had hope all is resolved.
Many Thanks.
Fast service but the product had chip marks on one of the handles
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LS
Liam Smyth
Oxfordshire
8 days ago
购买日期:04/06/2025
Liam Smyth 就 BPS Depot 说了什么:
Service was prompt and efficient. They were delivered on the due date and I was emailed at various stages on where my steps were and when they were on there way.
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SK
STUART KENWOOD
Orpington
8 days ago
购买日期:04/06/2025
STUART KENWOOD 就 BPS Depot 说了什么:
Great product and great service
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受信赖的顾客
8 days ago
购买日期:21/05/2025
Not good
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0
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TP
Trevor Pritchard
Leyland
8 days ago
购买日期:21/05/2025
Trevor Pritchard 就 BPS Depot 说了什么:
I had no reason to call customer service so I cannot rate them, but the speed in which I received the ladder was excellent.
Carly
BPS Depot
8 days ago
Good Morinnig Trevor,
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.
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Carly
BPS Depot
8 days ago
Good Morinnig Trevor,
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team
I had a small issue with one of the legs. My email enquiry wasn't answered fully and so I had to telephone to clarify. Having sent photos I was given a satisfactory answer. This could have been...
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Carly
BPS Depot
8 days ago
Good Morinnig Richard
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.
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Carly
BPS Depot
8 days ago
Good Morinnig Richard
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.
Good Morinnig Holley.
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.
产品评价
Carly
BPS Depot
8 days ago
Good Morinnig Holley.
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.
I have ordered numerous things from BPS and have always had a great experience. On one occasion I ordered the wrong ladder, and was really impressed by how easy the process was to return it, and by...