Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Bower Group评论

显示全部1,976条点评

受信赖的顾客

经 Feefo 确认

10 months ago

Excellent service from start to finish.

I had an excellent experience with Bower Home Finance. The service was quick, efficient, and professional throughout. From start to finish, the standards were consistently high, and I felt well...

Sharon Lewis

Bower Group

9 months ago

Thank you for taking the time to share your experience. We are very pleased to hear that you received such excellent service from start to finish. It is wonderful to know that everything felt quick, efficient and professional, and that you were kept well informed at every stage. We are delighted that the process felt smooth and stress free for you and that the overall experience exceeded your expectations. Your five star feedback means a great deal to us and is truly appreciated. Kind regards Sharon Lewis Head of Customer Service

Mr White

经 Feefo 确认

GBR

10 months ago

Mr White 就 Bower Group 说了什么:

Additional borrowing

Hazel was so helpful from day one and explained everything in easy to understand language and made me aware of all my options without being pushy !!! I cannot fault the service I received and would...

Sharon Lewis

Bower Group

9 months ago

Thank you for sharing your experience. We are very pleased to hear that Hazel was so helpful from the very beginning and that everything was explained in clear and easy to understand language. It is great to know you felt fully informed about all your options and never felt any pressure at any stage. We are delighted that the service met your expectations and your recommendation to family and friends means a great deal to us. Your feedback is truly appreciated. Kind regards Sharon Lewis Head of Customer Service

受信赖的顾客

经 Feefo 确认

10 months ago

Truly Excellent Service

Professional, Responsive, Efficient. David George was exceptional. He was on top of everything from start to finish. Very approachable and easy to talk to. Cannot fault anything.

Sharon Lewis

Bower Group

9 months ago

Thank you for taking the time to share your feedback. We are very pleased to hear that you received such a professional, responsive and efficient service. It is wonderful to know that David was exceptional throughout, staying on top of every detail from start to finish. His approachable manner and clear communication are qualities we value highly, and we are delighted they made such a positive difference to your experience. Your comments are greatly appreciated and mean a lot to our team. Kind regards Sharon Lewis Head of Customer Service

Mr & Mrs Burr

经 Feefo 确认

GBR

10 months ago

Mr & Mrs Burr 就 Bower Group 说了什么:

I would highly recommend you to our friends and acquaintances.

The service and advice given was excellent. We were kept up to date throughout the difficult procedure due to the inefficiency of our bank, and you provided a professional and patient service.

受信赖的顾客

经 Feefo 确认

10 months ago

Pension

John Milner assisted me throughout the process and made it very easy for me

受信赖的顾客

经 Feefo 确认

10 months ago

Equity release

Had my hand held throughout and everything explained in plain language. Fast and easy. Jan kept in touch and made it simple for me.

Mr Page

经 Feefo 确认

GBR

11 months ago

Mr Page 就 Bower Group 说了什么:

She's Great

Maxine Tanner who was my advisor with me on this was outstanding ,helpful,sympathetic, patient and just brilliant. She kept me updated at all stages of the process and because I was suffering stress...

Mr & Mr Smith

经 Feefo 确认

GBR

11 months ago

Mr & Mr Smith 就 Bower Group 说了什么:

Good honest company. Would certainly recommend.

Professional and efficient. David was excellent and kept us updated at all times.

Mr Wolfson

经 Feefo 确认

GBR

11 months ago

Mr Wolfson 就 Bower Group 说了什么:

Excellent service

Excellent service from sheila Always prompt, polite and relevant. Overall would very much recommend Bower

Sharon Lewis

Bower Group

9 months ago

Thank you for your time in sharing your feedback. We are very pleased to hear that you received excellent service from Sheila. It is great to know that her prompt, polite and relevant support made the process straightforward for you. Your recommendation is greatly appreciated and we are glad the experience met your expectations. Kind regards Sharon Lewis Head of Customer Service

Mrs Harrington & Miss Miller

经 Feefo 确认

11 months ago

Mrs Harrington & Miss Miller 就 Bower Group 说了什么:

Excellent and very user friendly

Sharon Lewis

Bower Group

9 months ago

Dear Mrs Harrington & Miss Miller Thank you for your feedback. We are very pleased to hear that you found the service excellent and very user friendly. It is great to know the experience worked well for you and we appreciate you taking the time to share your comments.Kind regards Sharon Lewis Head of Customer Service